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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CDG Elements is a cloud-based, open architecture OSS/BSS platform designed to enable service providers in broadband, data, utility, and interconnect services to build an ideal service ecosystem that fosters customer growth, enhances business intelligence, and implements AI/ML and automation technologies to boost operational efficiency and revenue. As a company that is owned and managed by operators, we are committed to transforming the telecommunications landscape by offering innovative, operator-centric open architecture OSS/BSS solutions that allow our clients to provide outstanding services to their users. Our platform supports a wide range of services, including voice, video, data, circuits, and interconnect options tailored for both retail and wholesale broadband providers and carriers. By leveraging our open architecture and operator-focused solutions, we create significant value for our clients, facilitating the development of an optimal service ecosystem aimed at expanding their customer base. Ultimately, our mission is to empower service providers to adapt and thrive in a rapidly evolving telecommunications environment.

Description

In recent years, a notable trend has been the emergence of "Customer Centricity," signaling a transition from a Resource-centric approach to a Service-centric model for OSS solutions, which integrates Fulfillment and Assurance operations. At the heart of this shift is the CygNet Service Management Platform (SMP), which serves as the cornerstone for top-tier CygNet Service Fulfillment and Assurance systems. Recognizing the crucial role that accurate and current physical inventory plays in the entire OSS-BSS value chain, the CygNet SMP is powered by an autodiscovery engine that retrieves precise, real-time resource inventory data from the network. The standout feature of the CygNet Autodiscovery engine lies in its built-in correlation algorithms, which adeptly "stitch" together end-to-end circuits across different vendors and technologies, spanning L1, L2, and L3 layers. This capability not only enables the auto-discovery of network-facing services but also extends to customer-facing services, thereby enhancing overall service delivery. Ultimately, this approach positions organizations to better meet customer needs and improve operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adtran Total Access 900e Series Yes 
Alianza Yes 
CCH ProSystem fx Yes 
Calix Cloud Yes 
ETI Yes 
Elavon Yes 
Genesys Cloud CX Yes 
Global Payments Yes 
Google Maps Yes 
HubSpot Customer Platform Yes 
IQGeo Yes 
Intrado Cloud Contact Center Yes 
MOBITV Yes 
Microsoft Dynamics 365 Yes 
NetSuite Yes 
Nextech Yes 
Plume Yes 
Render Yes 
VertiGIS Studio Yes 
Workday Extend Yes 

Integrations

Adtran Total Access 900e Series No 
Alianza No 
CCH ProSystem fx No 
Calix Cloud No 
ETI No 
Elavon No 
Genesys Cloud CX No 
Global Payments No 
Google Maps No 
HubSpot Customer Platform No 
IQGeo No 
Intrado Cloud Contact Center No 
MOBITV No 
Microsoft Dynamics 365 No 
NetSuite No 
Nextech No 
Plume No 
Render No 
VertiGIS Studio No 
Workday Extend No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CDG Elements

Founded

1970

Country

United States

Website

cdg.us

Vendor Details

Company Name

NMSWorks Software

Country

India

Website

www.nmsworks.co.in

Product Features

Billing and Provisioning

Billing & Invoicing No 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP No 

Product Features

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