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Description
CCM Gateway presents an advanced approach to overcoming the difficulties associated with archiving and handling transactional communications with customers. It is compatible with leading enterprise content management systems as well as document and archiving solutions from well-known providers such as Alfresco, Microsoft, and IBM. This innovative tool facilitates universal archiving of print streams and their conversion across various sectors and business applications. It effectively classifies, transforms, indexes, and securely stores large volumes of diverse document types. The solution accommodates a broad spectrum of source document formats, including AFP, Xerox Metacode, PCL, PostScript, and images. By enabling seamless customer communications and universal archiving of print streams, it supports multiple applications, formats, and document categories. This capability allows for the migration of archives to more modern and cost-efficient platforms. Additionally, it can transform, index, and load print streams into systems like Alfresco and SharePoint while achieving compression rates that can reach up to 95%, making it an invaluable resource for organizations seeking to optimize their document management processes. Overall, CCM Gateway stands out as a comprehensive solution that enhances efficiency and reduces costs in managing customer communications.
Description
Galactica serves as an adaptable document imaging and archiving solution that aids organizations in transitioning to a more digitized work environment. Equipped with robust batch scanning and OCR functionality, this centralized repository not only simplifies document retrieval but also alleviates the burden of indexing, thereby catering to the digital record management requirements of various departments within an enterprise. By utilizing Galactica, you can convert folders, file cabinets, and physical records from any department into organized electronic data, which can be stored online, accessed swiftly, and shared effortlessly. With advanced tools designed to locate and highlight relevant information, retrieving documents becomes a matter of seconds. The process of digitizing archives enables employees throughout the organization to dedicate more time to their core tasks, such as patient care, rather than getting bogged down by administrative procedures. Additionally, Galactica’s efficient batch scanning and automatic archiving features allow for the rapid indexing of large quantities of documents, enhancing overall productivity and streamlining workflows.
API Access
Has API
API Access
Has API
Integrations
Alfresco Digital Business Platform
Docker
DocuShare
IBM Cloud
Kubernetes
Microsoft 365
Rocket EOS 360
Integrations
Alfresco Digital Business Platform
Docker
DocuShare
IBM Cloud
Kubernetes
Microsoft 365
Rocket EOS 360
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Crawford Technologies
Founded
1995
Country
Canada
Website
www.crawfordtech.com
Vendor Details
Company Name
The Shams Group
Founded
1989
Country
United States
Website
shamsgroup.com/galactica-enterprise-wide-document-imaging-archiving/
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Product Features
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
