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Description
CCM Gateway presents an advanced approach to overcoming the difficulties associated with archiving and handling transactional communications with customers. It is compatible with leading enterprise content management systems as well as document and archiving solutions from well-known providers such as Alfresco, Microsoft, and IBM. This innovative tool facilitates universal archiving of print streams and their conversion across various sectors and business applications. It effectively classifies, transforms, indexes, and securely stores large volumes of diverse document types. The solution accommodates a broad spectrum of source document formats, including AFP, Xerox Metacode, PCL, PostScript, and images. By enabling seamless customer communications and universal archiving of print streams, it supports multiple applications, formats, and document categories. This capability allows for the migration of archives to more modern and cost-efficient platforms. Additionally, it can transform, index, and load print streams into systems like Alfresco and SharePoint while achieving compression rates that can reach up to 95%, making it an invaluable resource for organizations seeking to optimize their document management processes. Overall, CCM Gateway stands out as a comprehensive solution that enhances efficiency and reduces costs in managing customer communications.
Description
ELOenterprise encompasses all the essential capabilities of document and records management along with workflow automation that are present in ELOprofessional, in addition to providing robust enterprise integration and scalability. It includes comprehensive Enterprise Resource Planning (ERP) functionalities for areas such as accounting, finance, purchasing, inventory, and supply chain management, while also facilitating communication with customers through Exchange and promoting project collaboration via SharePoint, along with connections to custom and specialized systems. ELOenterprise seamlessly integrates with your organization, allowing for the automation of document archiving within Microsoft SharePoint libraries through ELO. Users can efficiently transfer data from SharePoint columns into ELO metadata, applying filters to manage which documents are archived and the timing of the archiving process. Furthermore, it offers the capability to monitor email inboxes, automatically classifying and archiving essential communications and their attachments before they reach individual inboxes, ensuring that critical information is preserved in an organized manner. This streamlined approach not only saves time but also enhances compliance and data management across the enterprise.
API Access
Has API
API Access
Has API
Integrations
Alfresco Digital Business Platform
Docker
DocuShare
IBM Cloud
Kubernetes
Microsoft 365
Rocket EOS 360
Integrations
Alfresco Digital Business Platform
Docker
DocuShare
IBM Cloud
Kubernetes
Microsoft 365
Rocket EOS 360
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Crawford Technologies
Founded
1995
Country
Canada
Website
www.crawfordtech.com
Vendor Details
Company Name
Ovitas
Founded
2004
Country
United States
Website
www.ovitas.com/products/eloenterprise/
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Product Features
Enterprise Content Management (ECM)
Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management
