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Description
CCM Gateway presents an advanced approach to overcoming the difficulties associated with archiving and handling transactional communications with customers. It is compatible with leading enterprise content management systems as well as document and archiving solutions from well-known providers such as Alfresco, Microsoft, and IBM. This innovative tool facilitates universal archiving of print streams and their conversion across various sectors and business applications. It effectively classifies, transforms, indexes, and securely stores large volumes of diverse document types. The solution accommodates a broad spectrum of source document formats, including AFP, Xerox Metacode, PCL, PostScript, and images. By enabling seamless customer communications and universal archiving of print streams, it supports multiple applications, formats, and document categories. This capability allows for the migration of archives to more modern and cost-efficient platforms. Additionally, it can transform, index, and load print streams into systems like Alfresco and SharePoint while achieving compression rates that can reach up to 95%, making it an invaluable resource for organizations seeking to optimize their document management processes. Overall, CCM Gateway stands out as a comprehensive solution that enhances efficiency and reduces costs in managing customer communications.
Description
Gain a comprehensive understanding and utilize filters to swiftly find the documentation you need. Documaster has successfully integrated with and transitioned numerous systems, simplifying the process of tagging, storing, and retrieving documentation. In addition, Documaster offers assistance in decommissioning your systems, or you can utilize our innovative Decom tool to manage the process independently. You can also export data from obsolete systems in a readily accessible, internationally recognized format. Furthermore, you can create and share templates for mapping data to other systems, alongside a collection of templates designed for outlining data structure (AIP) and another set for exploring and searching through historical data (DIP). As a comprehensive and cutting-edge digital solution, Documaster enhances information management to be both efficient and user-friendly. Additionally, Documaster Digitizing streamlines the conversion of all paper archives into a fully manageable digital archive, utilizing optical character recognition (OCR) for interpreting scanned documents, along with the thorough indexing of both data and metadata for optimal organization and retrieval.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Microsoft 365
Yes
Alfresco Digital Business Platform
Yes
Box
No
Capgemini Intelligent Automation Platform
No
Cubit
No
Decisions
No
Docker
Yes
DocuShare
Yes
GitHub
No
Google Cloud Platform
No
Integrations
Microsoft 365
Yes
Alfresco Digital Business Platform
No
Box
Yes
Capgemini Intelligent Automation Platform
Yes
Cubit
Yes
Decisions
Yes
Docker
No
DocuShare
No
GitHub
Yes
Google Cloud Platform
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Crawford Technologies
Founded
1995
Country
Canada
Website
www.crawfordtech.com
Vendor Details
Company Name
Documaster
Founded
2014
Country
Norway
Website
www.documaster.com/en/
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
Yes
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Product Features
Document Management
Access Controls
No
Archiving & Retention
No
Collaboration Tools
No
Compliance Tracking
No
Document Archiving
No
Document Assembly
No
Document Capture
No
Document Conversion
No
Document Delivery
No
Document Indexing
No
Document Retention
No
Electronic Signature
No
Email Management
No
File Recovery
No
File Type Conversion
No
Forms Management
No
Full Text Search
No
Offline Access
No
Optical Character Recognition
No
Print Management
No
Version Control
No
