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Description
CCM Gateway presents an advanced approach to overcoming the difficulties associated with archiving and handling transactional communications with customers. It is compatible with leading enterprise content management systems as well as document and archiving solutions from well-known providers such as Alfresco, Microsoft, and IBM. This innovative tool facilitates universal archiving of print streams and their conversion across various sectors and business applications. It effectively classifies, transforms, indexes, and securely stores large volumes of diverse document types. The solution accommodates a broad spectrum of source document formats, including AFP, Xerox Metacode, PCL, PostScript, and images. By enabling seamless customer communications and universal archiving of print streams, it supports multiple applications, formats, and document categories. This capability allows for the migration of archives to more modern and cost-efficient platforms. Additionally, it can transform, index, and load print streams into systems like Alfresco and SharePoint while achieving compression rates that can reach up to 95%, making it an invaluable resource for organizations seeking to optimize their document management processes. Overall, CCM Gateway stands out as a comprehensive solution that enhances efficiency and reduces costs in managing customer communications.
Description
Document and Data Preservation. The NeoLedge ECM and EDM solution provides a robust electronic archiving system. Document and data preservation is a meticulously regulated process involving the recording, storing, and retrieving of information. In contrast to traditional physical archiving, which can be prohibitively expensive and cumbersome, electronic archiving offers a more efficient, cost-effective, and secure alternative. Nevertheless, this modern approach to document storage must comply with specific standards to ensure its effectiveness. What measures are in place to maintain the integrity of digitally stored documents throughout their entire lifecycle? The NeoLedge ECM archiving solution not only streamlines the process from scanning to electronic document archiving but also fortifies data confidentiality by implementing stringent retention policies. Furthermore, our archiving solution is designed to seamlessly connect with any external Electronic Records Management (ERM) system, providing a reliable method for securely archiving all your documents. In this way, organizations can ensure comprehensive compliance and security in their document management practices.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Microsoft 365
Yes
Alfresco Digital Business Platform
Yes
Docker
Yes
DocuShare
Yes
IBM Cloud
Yes
Kubernetes
Yes
Microsoft Outlook
No
Microsoft Power BI
No
Microsoft SharePoint
No
Microsoft Teams
No
Integrations
Microsoft 365
Yes
Alfresco Digital Business Platform
No
Docker
No
DocuShare
No
IBM Cloud
No
Kubernetes
No
Microsoft Outlook
Yes
Microsoft Power BI
Yes
Microsoft SharePoint
Yes
Microsoft Teams
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Crawford Technologies
Founded
1995
Country
Canada
Website
www.crawfordtech.com
Vendor Details
Company Name
Neoledge
Country
United States
Website
www.neoledge.com/en/
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
Yes
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Product Features
Document Management
Access Controls
No
Archiving & Retention
No
Collaboration Tools
Yes
Compliance Tracking
Yes
Document Archiving
Yes
Document Assembly
Yes
Document Capture
No
Document Conversion
No
Document Delivery
No
Document Indexing
Yes
Document Retention
Yes
Electronic Signature
Yes
Email Management
No
File Recovery
Yes
File Type Conversion
Yes
Forms Management
No
Full Text Search
No
Offline Access
No
Optical Character Recognition
Yes
Print Management
No
Version Control
No
