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Description
CCM Gateway presents an advanced approach to overcoming the difficulties associated with archiving and handling transactional communications with customers. It is compatible with leading enterprise content management systems as well as document and archiving solutions from well-known providers such as Alfresco, Microsoft, and IBM. This innovative tool facilitates universal archiving of print streams and their conversion across various sectors and business applications. It effectively classifies, transforms, indexes, and securely stores large volumes of diverse document types. The solution accommodates a broad spectrum of source document formats, including AFP, Xerox Metacode, PCL, PostScript, and images. By enabling seamless customer communications and universal archiving of print streams, it supports multiple applications, formats, and document categories. This capability allows for the migration of archives to more modern and cost-efficient platforms. Additionally, it can transform, index, and load print streams into systems like Alfresco and SharePoint while achieving compression rates that can reach up to 95%, making it an invaluable resource for organizations seeking to optimize their document management processes. Overall, CCM Gateway stands out as a comprehensive solution that enhances efficiency and reduces costs in managing customer communications.
Description
All organizations subject to regulations must ensure they capture online meetings and collaborative content for purposes of compliance, legal requirements, and knowledge management. The DataParser stands out as the premier tool for capturing data from platforms such as Microsoft Teams, Slack, Cisco, and Zoom. It seamlessly integrates with more than 12 different archival platforms, including Microsoft 365, Google, and Veritas, ensuring that the original platform's look and feel is preserved while maintaining essential metadata and chain of custody. As an independent middleware solution, DataParser efficiently captures chats, documents, and databases into any archive. The output files are formatted in EML, with chats organized into threaded conversations for clarity. Additionally, it features full integration with Active Directory for streamlined collection and customizable output filters. Users can maintain source data in its original format, while output options include direct SMTP delivery to an archive, sending to a designated mailbox, or specifying a file location. Furthermore, DataParser is compatible with all major archiving technologies, including Microsoft 365 through third-party data endpoints, making it a versatile choice for organizations' data management needs. This flexibility allows organizations to adapt their data collection strategies to meet evolving compliance requirements effectively.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Active Directory
Alfresco Digital Business Platform
Arctera Enterprise Vault
BlackBerry Access
Bloomberg Tax & Accounting Fixed Assets
Cisco AnyConnect
Cisco Jabber
Docker
DocuShare
Integrations
Microsoft 365
Active Directory
Alfresco Digital Business Platform
Arctera Enterprise Vault
BlackBerry Access
Bloomberg Tax & Accounting Fixed Assets
Cisco AnyConnect
Cisco Jabber
Docker
DocuShare
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Crawford Technologies
Founded
1995
Country
Canada
Website
www.crawfordtech.com
Vendor Details
Company Name
17a-4
Founded
2001
Country
United States
Website
www.17a-4.com
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Product Features
Archiving
Access Control
Data Deduplication
Document Management
Email Archiving
Multimedia Archiving
Retention Management
Storage Management
Version Control
Web Archiving
eDiscovery
