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Description
Advanced yet user-friendly AI for enhanced retail operations is here to eliminate in-store challenges. Say farewell to operational headaches and welcome satisfied store teams along with delighted customers. Retail execution is crucial, yet statistics reveal that retailers lose 3-5% of their total sales because of ongoing in-store difficulties. You've meticulously set prices, carefully staffed your locations, and consistently refined your product offerings, but these efforts can only go so far. Human errors can undermine your sales and negate the effort you’ve invested at the final stage of the shopping experience, ultimately restricting customers from purchasing their favorite items and negatively impacting both sales and satisfaction. It's time to remove these barriers once and for all. A remarkable 84% of store managers have shown appreciation for CB4, thanks to our innovative algorithms that provide high-accuracy recommendations and significantly boost revenue. Our application empowers managers to effortlessly assign tasks or swiftly tackle issues themselves, ensuring a smoother operation overall. By integrating our solution, you'll not only enhance efficiency but also create a more enjoyable shopping environment for your customers.
Description
Enhance customer experiences both in physical locations and online, boost employee efficiency, drive increased revenue, and reveal valuable insights from in-store data using Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture empowers you to customize store transformations according to your vision, collaborate seamlessly with preferred systems, and implement changes swiftly. Provide your customers with a rapid, seamless, and adaptable checkout experience that outperforms traditional monolithic POS systems. Our comprehensive platform encompasses everything from Assisted Selling and Clienteling to Remote Selling via WhatsApp and the creation of a Universal Basket. Additionally, we offer In-store Self-Service Solutions featuring Basket Transfer and Checkout options, along with the ability to engage in Remote 1-to-1 Conversations with Store Associates. Track customer behavior from their initial interaction, through the creation of their shopping basket, all the way to the final purchase, while also monitoring Sales Associate activity and product interest funnels. Ultimately, this holistic approach ensures that both customers and staff benefit from a streamlined and engaging retail experience.
API Access
Has API
API Access
Has API
Integrations
JRNI
SAP Analytics Cloud
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CB4
Founded
2010
Country
United States
Website
cb4.com
Vendor Details
Company Name
Mercaux
Founded
2013
Country
United Kingdom
Website
mercaux.com
Product Features
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management
Product Features
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management