Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Cognitive Assisted Smart Intelligent Employee (CASIE) acts as a cloud-based chatbot designed specifically for employee training and assistance. It utilizes the organization’s knowledge and service resources to provide both training and self-service support for employees. This chatbot can seamlessly integrate with your company’s databases, project management tools, and social media platforms, harnessing intelligence and cognitive capabilities to offer immediate assistance and relevant information. CASIE is compatible with various front-facing communication platforms, including Facebook, MS Teams, Slack, WhatsApp, and Skype, among others. Business owners can leverage this platform to enhance employee training and promote autonomy in the workplace without disrupting ongoing operations. By effectively capturing user intent, CASIE tailors its responses to the context of the inquiries made by employees. With rapid access to accurate information, employees are empowered to focus more on productive tasks, ultimately enhancing overall workplace efficiency. This innovative approach not only streamlines employee interactions but also fosters a culture of continuous learning and development within the organization.
Description
Design chatbots, oversee interactions, and work alongside your team to provide an exceptional customer service journey. Streamline and automate customer interactions while ensuring round-the-clock accessibility. You can develop your own chatbot in just five straightforward steps and boost its availability to 24/7. Deploy your chatbot across your top platforms such as your website, Facebook Messenger, WhatsApp, Twitter, and Telegram! Simply input your content, and the advanced AI handles everything else. Consolidate conversations from various channels into a unified dashboard, allowing your chatbot and human agents to collaborate seamlessly. Eliminate the need to toggle between different applications and browser tabs, thereby enhancing overall efficiency. If your chatbot encounters an unfamiliar question, don't worry—the smart handover feature instantly directs the conversation to the right employee or team, guaranteeing that assistance is always available for your customer. The era of anonymous website visitors is now a thing of the past, as engagement becomes more personalized and interactive. By embracing these tools, businesses can foster deeper connections with their clientele and enhance overall satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
WhatsApp
Yes
Akamai
Yes
Facebook
Yes
Facebook Messenger
No
Gmail
No
Matillion
Yes
Microsoft 365
Yes
Microsoft Teams
Yes
Salesforce
No
SiteLock
Yes
Integrations
WhatsApp
Yes
Akamai
No
Facebook
No
Facebook Messenger
Yes
Gmail
Yes
Matillion
No
Microsoft 365
No
Microsoft Teams
No
Salesforce
Yes
SiteLock
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€19 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Nuvento
Founded
2007
Country
United States
Website
nuvento.com/chatbot-for-employees/
Vendor Details
Company Name
Watermelon
Founded
2015
Country
Netherlands
Website
watermelon.ai/
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No