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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The C1 Connected Experience (C1CX) is a comprehensive solution designed to revolutionize the way employees, customers, and technology interact by incorporating generative AI to speed up automation and utilizing state-of-the-art collaboration tools to improve work quality. The sophisticated orchestration capabilities of C1CX enable organizations to integrate these features into their current infrastructures, allowing for modernization while mitigating the risks tied to completely replacing existing technology investments. This strategy guarantees fluent and cohesive interactions across multiple channels and transitions, preserving a consistent experience for users. By harnessing the power of C1 Elly™, C1's enterprise AI platform, C1CX not only accelerates the implementation of automation but also fosters remarkable business growth while enhancing engagement for both employees and customers. Ultimately, C1CX empowers organizations to stay competitive in an ever-evolving digital landscape.

Description

Ellie serves as an AI-powered assistant for crafting emails, adeptly mimicking your unique writing style to generate responses that feel personal and authentic. By analyzing the context within the email thread, Ellie produces thoughtful replies that are sure to impress. Notably, Ellie has the capability to respond in any language that corresponds with the original email, ensuring seamless communication. You can easily modify Ellie's drafts to better reflect your voice and specify additional context to achieve the ideal response for any situation. Importantly, Ellie maintains your privacy and does not access your email account. To enhance its accuracy, you can provide Ellie with sample emails reflecting your style, and during a conversation, it will reference the latest exchanges to ensure its replies are timely and pertinent. This feature makes Ellie a valuable tool for anyone looking to improve their email interactions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Avaya Cloud Office Yes 
C1 Elly Yes 
Dell APEX Yes 
Genesys Cloud CX Yes 
Gmail No 
Google Yes 
Google Chrome No 
IBM Cloud Yes 
Microsoft 365 Yes 
Mozilla Firefox No 
Ploy No 
Salesforce Yes 
VMware Cloud Yes 
Vetspire No 

Integrations

Amazon Web Services (AWS) No 
Avaya Cloud Office No 
C1 Elly No 
Dell APEX No 
Genesys Cloud CX No 
Gmail Yes 
Google No 
Google Chrome Yes 
IBM Cloud No 
Microsoft 365 No 
Mozilla Firefox Yes 
Ploy Yes 
Salesforce No 
VMware Cloud No 
Vetspire Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$16 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

C1

Founded

1993

Country

United States

Website

www.onec1.com/solutions/customer-experience

Vendor Details

Company Name

Ellie

Founded

2022

Website

tryellie.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Alternatives

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