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Description
Receive calls, texts, and voice messages seamlessly from your desk phone, computer, tablet, or mobile device. Provide a warm greeting that swiftly directs customers to the right place. Maintain your desk phone or opt for the flexibility of mobile access. Handle all calls, transfers, and voicemails conveniently through your browser or mobile application. Engage trainers to assist sales personnel in enhancing their customer service skills and addressing any shortcomings. Sticking with your existing phone system may lead to customer frustration due to dropped calls or misrouted extensions. If you're weary of disappointing your customers and wasting funds annually on desk phones, it's time to embrace C-Flex. The relentless costs of conventional phone systems can drain your resources and diminish profits. Start collaborating with C-Flex today to design an upgraded phone system and establish a launch strategy. We have successfully aided thousands of businesses in adopting new phone systems, and we are committed to developing a tailored plan that will attract new clients and eliminate customer dissatisfaction. With our support, you can ensure that every interaction with your customers leaves a positive impression.
Description
UCx for Desktop is an advanced Unified Communications platform that offers a comprehensive array of functionalities, such as Instant Messaging and Presence, Voice and Video Calls (including VoIP and traditional desk phones), Screen Sharing, and Collaboration Rooms, along with customizable Call Settings. This innovative tool is anchored in the high-quality VoIP service TPx is renowned for, yet it transcends the conventional business phone system. With UCx’s desktop and mobile applications, users can engage in calls, messaging, video conferencing, and dynamic online meetings from virtually any location, reflecting the modern workplace that often extends beyond traditional office boundaries. By integrating UCx into your daily routine, you can invigorate your work life through enhanced collaboration and connectivity, regardless of your physical setting. You can easily make and receive calls using your business phone number on various devices, including computers, desk phones, mobile phones, or tablets, and effortlessly switch between them during conversations. Moreover, initiating a video conference with up to 15 participants is just a click away, utilizing the camera already equipped on your device, making communication easier and more efficient than ever.
API Access
Has API
API Access
Has API
Integrations
3CX
Amazon Web Services (AWS)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cortel
Country
United States
Website
www.cortel.com
Vendor Details
Company Name
TPx Communications
Country
United States
Website
www.tpx.com
Product Features
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
