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Description
Receive calls, texts, and voice messages seamlessly from your desk phone, computer, tablet, or mobile device. Provide a warm greeting that swiftly directs customers to the right place. Maintain your desk phone or opt for the flexibility of mobile access. Handle all calls, transfers, and voicemails conveniently through your browser or mobile application. Engage trainers to assist sales personnel in enhancing their customer service skills and addressing any shortcomings. Sticking with your existing phone system may lead to customer frustration due to dropped calls or misrouted extensions. If you're weary of disappointing your customers and wasting funds annually on desk phones, it's time to embrace C-Flex. The relentless costs of conventional phone systems can drain your resources and diminish profits. Start collaborating with C-Flex today to design an upgraded phone system and establish a launch strategy. We have successfully aided thousands of businesses in adopting new phone systems, and we are committed to developing a tailored plan that will attract new clients and eliminate customer dissatisfaction. With our support, you can ensure that every interaction with your customers leaves a positive impression.
Description
What are the capabilities of this software?
FrontDesk-Software is designed for managers of hotels and motels to facilitate the booking of reservations directly at the front desk. Being web-based, there is no need for any software installation; all that is required is a web browser for access from virtually any location in the world. The application is compatible with various devices, including tablets, desktop computers, and smartphones. To assist you with the initial setup, our team will arrange a brief phone consultation, walking you through the process, so your online system can be operational within a few hours. We prioritize personalized service for every customer and offer a comprehensive training session to help you get started effectively. Additionally, our team handles the security measures and website hosting for your Front Desk Reservation System, ensuring that we maintain high standards of security. Your system will include an SSL certificate, and all sensitive customer data will be encrypted for added protection. Moreover, if your hotel or motel needs specific modifications to the software, our team is capable of developing new features tailored to your requirements. This level of customization allows us to better meet the unique needs of each client.
API Access
Has API
API Access
Has API
Integrations
3CX
Amazon Web Services (AWS)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cortel
Country
United States
Website
www.cortel.com
Vendor Details
Company Name
FrontDesk-Software
Country
United States
Website
frontdesk-software.com
Product Features
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
