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Description
Bzz serves as a comprehensive digital platform for managing waitlists, queues, and reservations, specifically tailored for restaurants, fast-casual dining spots, food halls, and groups with multiple locations. Customers can easily join the waitlist by scanning a QR code or tapping an NFC device, all without the need for app downloads or incurring SMS charges, and they benefit from an interactive browser-based buzzer that provides audio, push notifications, and vibration alerts when their table becomes available. During their wait time, Bzz enhances the guest experience by delivering targeted marketing messages that promote drink specials and appetizer options, effectively encouraging customers to increase their spending prior to being seated. The platform also empowers staff to efficiently handle walk-ins and online bookings through a unified dashboard that includes a user-friendly drag-and-drop floor plan editor, real-time tracking of occupancy levels, two-way communication with guests, GPS-verified presence, and detailed analytics on wait times and peak periods. Additionally, Bzz offers customizable white-label branding solutions and features a free plan, as well as various paid subscription options that provide extra buzzers, personalized branding, advertising opportunities, and advanced analytics capabilities. This versatility makes Bzz an ideal choice for establishments looking to streamline operations while enhancing the overall dining experience for patrons.
Description
Our white-label booking tool eliminates fees for direct reservations and allows you to market and sell unique guest experiences. You can also make free reservations through Instagram, Facebook and Google. You can set up automatic reminders for guests and activate deposits or cancellation fees for large groups and special occasions. UMAI gives you full control and visibility of all guest data, including past visits and purchase histories. This allows you to treat each guest as a regular and on a regular basis. You can track your guests across multiple properties, allowing you to fully understand their experience with your brand. Our solution identifies which guests haven't visited in a while, who has upcoming birthdays, and who you want to return more often. Automated personalized campaigns can boost your marketing.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Google
Google Tag Manager
Meta Pixel
Stripe
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$80
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bzz Order Tracking Limited
Founded
2026
Country
Ireland
Website
bzz-app.com
Vendor Details
Company Name
UMAI Restaurant Software
Founded
2016
Country
Malaysia, Portugal
Website
www.umai.io
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking
Product Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management