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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Bzz serves as a comprehensive digital platform for managing waitlists, queues, and reservations, specifically tailored for restaurants, fast-casual dining spots, food halls, and groups with multiple locations. Customers can easily join the waitlist by scanning a QR code or tapping an NFC device, all without the need for app downloads or incurring SMS charges, and they benefit from an interactive browser-based buzzer that provides audio, push notifications, and vibration alerts when their table becomes available. During their wait time, Bzz enhances the guest experience by delivering targeted marketing messages that promote drink specials and appetizer options, effectively encouraging customers to increase their spending prior to being seated. The platform also empowers staff to efficiently handle walk-ins and online bookings through a unified dashboard that includes a user-friendly drag-and-drop floor plan editor, real-time tracking of occupancy levels, two-way communication with guests, GPS-verified presence, and detailed analytics on wait times and peak periods. Additionally, Bzz offers customizable white-label branding solutions and features a free plan, as well as various paid subscription options that provide extra buzzers, personalized branding, advertising opportunities, and advanced analytics capabilities. This versatility makes Bzz an ideal choice for establishments looking to streamline operations while enhancing the overall dining experience for patrons.

Description

Porchlight serves as a cloud-based platform tailored for the booking and management needs of independent pubs, restaurants, and cafés. Featuring an AI phone assistant named Thomas, it efficiently manages incoming calls and schedules reservations based on real-time availability, forwarding any unmanageable requests to staff for follow-up. All booking channels, including phone, website, and Google, are consolidated into a single venue diary equipped with a comprehensive floor plan. Additionally, the staff app integrates various functionalities such as rota management, clock-in systems, payroll tracking, tips management, and food safety inspections, providing a centralized tool for venues to oversee bookings and daily staff operations. This service is specifically designed to assist independent hospitality establishments in the UK, ensuring they can effectively manage reservations during peak service hours as well as outside of operating hours. With Porchlight, venues can optimize their operations and enhance customer service.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Business Profile No 

Integrations

Google Business Profile Yes 

Pricing Details

Free
Starts from $11.99. Our top package is $29.99 per month. No per table fees.
Free Trial Yes 
Free Version Yes 

Pricing Details

£249/venue/month
£249 per venue per month, VAT included. A 14-day free trial is available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bzz Order Tracking Limited

Founded

2026

Country

Ireland

Website

bzz-app.com

Vendor Details

Company Name

Porchlight Hospitality

Founded

2026

Country

United Kingdom

Website

porchlightpro.com

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory Yes 
Deposits / Prepayment Processing No 
Email Marketing Yes 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications Yes 
Mobile App Booking No 
Online / Website Reservations Yes 
Reminders No 
Reporting / Analytics Yes 
Seat / Table Optimization Yes 
Text/SMS Communications Yes 
Waitlist Management Yes 

Waitlist

Alerts/Notifications Yes 
Customer Database No 
For Restaurants Yes 
Prioritization Yes 
Public Waitlist Yes 
Reporting & Statistics No 
Self Check-in Yes 
Waiting Time Tracking Yes 
Waitlist Status Tracking Yes 

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

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