Average Ratings 10 Ratings
Average Ratings 1 Rating
Description
BytePhase is cloud-based repair shop management software built for mobile, computer, laptop, and electronics repair shops — used by 2,000+ repair businesses across 32+ countries. It offers a complete suite to manage repair tickets, customers, inventory, and payments: end-to-end job tracking with customer-approved quotations, barcode-enabled inventory control, and a built-in POS for quick billing.
Multilingual support in 8 languages (English, Spanish, French, Indonesian, Italian, Lithuanian, Russian, Tamil) lets teams work in their preferred language. OTP-based delivery verification and digital signatures ensure secure handovers, while automated SMS, WhatsApp, and email updates keep customers informed. A branded client portal gives customers real-time visibility into their repairs.
The platform includes lead management, real-time analytics, expense tracking, invoicing and estimates, AMC (Annual Maintenance Contract) support, and UPI/PhonePe payments for faster, paperless billing. It integrates with QuickBooks, Xero, Zapier, WhatsApp, Twilio, and Mailchimp. Native Android and iOS apps with no per-device limit let you run the shop from anywhere.
Developed by BytePhase Technologies Pvt. Ltd. (founded 2020, Pune, India). Start with a 15-day free trial — no credit card required.
Description
You can create various product sizes, colors, or other variations and manage them all simultaneously in a single interface. Additionally, products can be bundled together to create new offerings, such as gift baskets, or disassembled into smaller units, like selling wine by the bottle or glass. You have the flexibility to either enter existing item barcodes or print new ones as needed. Using a USB or Bluetooth barcode scanner makes it easy to add products to sales, purchase orders, stock checks, or returns of supplies. A comprehensive list of repair tickets is available, which includes customer details, employee names, pricing information, and notes documented during the repair process. The Repair System also provides the functionality to obtain a customer's signature both before and after the repair has been collected or delivered. You can establish a personalized repair policy that differs from the policies regarding sales or bill payments. Recognizing that not all customers can pay for repair services upfront, the system allows for payment collection in installments. Furthermore, you can capture the password or Android pattern associated with the device being repaired at the receipt creation stage, ensuring enhanced security and tracking. This level of detail ensures a seamless and organized approach to managing repairs and payments.
API Access
Has API
No
API Access
Has API
No
Integrations
Gupshup
Yes
Mailchimp
Yes
Microsoft 365
Yes
PhonePe
Yes
QuickBooks Accountants
Yes
QuickBooks Desktop Premier
Yes
QuickBooks Desktop Pro
Yes
Twilio
Yes
WhatsApp
Yes
Xero
Yes
Integrations
Gupshup
No
Mailchimp
No
Microsoft 365
No
PhonePe
No
QuickBooks Accountants
No
QuickBooks Desktop Premier
No
QuickBooks Desktop Pro
No
Twilio
No
WhatsApp
No
Xero
No
Pricing Details
$11/month
8 editions across Lite, Basic, Standard, and Enterprise plans, billed monthly or annually (annual saves ~20%). USD from $11/mo (Lite) up to $119/mo or $999/yr (Enterprise). Pricing is country-specific (PPP-adjusted per region). 14-day free trial, no credit card required.
Free Trial
Yes
Free Version
No
Pricing Details
$80 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BytePhase Technologies Pvt Ltd
Founded
2020
Country
India
Website
bytephase.com
Vendor Details
Company Name
CellSmart POS
Founded
2009
Country
United States
Website
www.cellsmartpos.com
Product Features
Repair Shop
Barcode Support
Yes
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
Yes
Repair Tracking
Yes
Work Order Management
Yes
Product Features
Inventory Management
Alerts/Notifications
Yes
Barcoding / RFID
No
Forecasting
Yes
Inventory Optimization
No
Kitting
No
Manufacturing Inventory Management
Yes
Mobile Access
Yes
Multi-Channel Management
Yes
Product Identification
No
Reorder Management
No
Reporting/Analytics
Yes
Retail Inventory Management
Yes
Supplier Management
No
Warehouse Management
No
Point of Sale
Barcode Scanning
No
Commission Management
Yes
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
Yes
Gift Card Management
No
Loyalty Program
No
Multi-Location
Yes
Restaurant POS
No
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
No
Retail Management
CRM
Yes
Commission Management
Yes
Email Marketing
Yes
Employee Management
Yes
Loyalty Program
Yes
Mail Order
Yes
Merchandise Management
Yes
Multi-Location
Yes
Order Management
Yes
Purchase Order Management
Yes
Reporting/Analytics
Yes
Returns Management
Yes
eCommerce
No