Bynry SMART360
5.0 out of 5 starsAverage Ratings 4 Ratings
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Description
SMART360 Next is a cloud platform from Bynry for small and mid-sized utilities. Customer accounts, billing, payments, meter data, work orders, assets, a customer portal and reporting run on one database, so the office and the field work from the same record.
It is built for North American water, electric and gas utilities of up to 40,000 accounts. Rates (tiered, time-of-use and demand) are set up in admin screens, meter reads are validated before they reach a bill, and field crews use an iOS and Android app that works offline.
SMART360 Next ships with 25+ pre-built integrations for payments, smart meters, GIS and accounting, goes live in 20 to 24 weeks, and runs on AWS with a 99.9% uptime commitment and SOC 2 Type II controls. Pricing is per meter, with unlimited users.
Customer result: Island Water Authority (35,000 accounts) reached 99% billing accuracy and recovered $3.2M in revenue after switching.
Description
We are dedicated to excellence in all tasks and to ensuring your business growth as well as the provision of your services. Let's improve the performance of your company with our solution. We want to empower utilities to overcome digital transformation challenges and guarantee your business growth. You can take the complexity out your business processes and implement new initiatives that are aligned with your digital journey. Increase employee productivity and create smarter work processes. Through multiple digital channels and interactions that are based on artificial intelligence, you can improve your commercial relationship with clients. Continuously innovating to address market challenges and gain competitive advantage over the competition.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
ArcGIS
Yes
Paymentus
Yes
Stripe
Yes
Integrations
Amazon Web Services (AWS)
No
ArcGIS
No
Paymentus
No
Stripe
No
Pricing Details
Annual subscription priced per active meter, with unlimited users. Implementation is priced separately based on your rollout. Every quote is custom-scoped. Built for North American utilities of up to 40,000 accounts.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Bynry
Founded
2016
Country
Highlands, New Jersey, United States
Website
www.bynry.com
Vendor Details
Company Name
Open International
Country
United States
Website
www.openintl.com
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Utility Management Systems
Billing & Invoicing
Yes
Cable
No
Customer Management
Yes
Demand Planning
No
Electricity
Yes
Natural Gas
Yes
Plant Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Workforce Management
Yes
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
No
Billing & Invoicing
Yes
Cable
Yes
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
Yes
Non-Metered Billing
No
Online Payment Processing
Yes
Penalty / Cut-Off Processing
No
Rate Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
Yes
Employee Lifecycle Management
Yes
Labor Projection
Yes
Performance Appraisal
Yes
Recruiting Management
Yes
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes
