Bynry SMART360 Reviews

Bynry SMART360

5.0 out of 5 stars

Average Ratings 4 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

SMART360 Next is a cloud platform from Bynry for small and mid-sized utilities. Customer accounts, billing, payments, meter data, work orders, assets, a customer portal and reporting run on one database, so the office and the field work from the same record. It is built for North American water, electric and gas utilities of up to 40,000 accounts. Rates (tiered, time-of-use and demand) are set up in admin screens, meter reads are validated before they reach a bill, and field crews use an iOS and Android app that works offline. SMART360 Next ships with 25+ pre-built integrations for payments, smart meters, GIS and accounting, goes live in 20 to 24 weeks, and runs on AWS with a 99.9% uptime commitment and SOC 2 Type II controls. Pricing is per meter, with unlimited users. Customer result: Island Water Authority (35,000 accounts) reached 99% billing accuracy and recovered $3.2M in revenue after switching.

Description

The Generating Availability Data System (GADS) program, managed by the North American Electric Reliability Corporation (NERC), stands as the global benchmark for outage data reporting and tracking within the power generation sector. Currently, over 590 electric generating companies across North America are mandated to submit their power plant outage data to NERC through the GADS framework. Additionally, numerous international firms are adopting this program for their data collection and analytical needs. In response to the industry's demand for robust and user-friendly tools to gather GADS data, Guidehouse has developed the MicroGADS Gold program. This software adheres strictly to NERC and IEEE 762 standards, ensuring consistency in GADS data reporting and analysis, which in turn aids in generating reliable statistics and reports. Furthermore, MicroGADS Gold is designed to meet all obligatory reporting standards for data submission to NERC, making it an essential tool for compliance in the industry. By leveraging this software, companies can enhance their operational efficiency while maintaining the highest standards of data integrity.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
ArcGIS Yes 
Paymentus Yes 
Stripe Yes 

Integrations

Amazon Web Services (AWS) No 
ArcGIS No 
Paymentus No 
Stripe No 

Pricing Details

Annual subscription priced per active meter, with unlimited users. Implementation is priced separately based on your rollout. Every quote is custom-scoped. Built for North American utilities of up to 40,000 accounts.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Bynry

Founded

2016

Country

Highlands, New Jersey, United States

Website

www.bynry.com

Vendor Details

Company Name

Navigant Consulting

Website

guidehouse.com/-/media/www/site/insights/energy/2017/en_microgads_br_0517-v5.pdf

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 

Utility Management Systems

Billing & Invoicing Yes 
Cable No 
Customer Management Yes 
Demand Planning No 
Electricity Yes 
Natural Gas Yes 
Plant Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 
Workforce Management Yes 

Product Features

Energy Management

Benchmarking No 
Bill Audit No 
Bill Database No 
Bill Importing No 
Budgeting & Forecasting No 
Compliance Management No 
Contract Management No 
Cost / Use Reporting No 
Emissions Monitoring No 
Energy Price Analysis No 
Facility Scheduling No 
Greenhouse Gas Tracking No 
Load Control No 
Load Forecasting No 
Meter Tracking No 
Risk Management No 
Weather Normalization No 

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