Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Buzzmax serves as an online platform dedicated to review and reputation management, specifically tailored for local service-oriented businesses. It enables these businesses to efficiently solicit customer feedback via text messages after obtaining consent from customers, while also allowing them to keep an eye on their Google reviews and compose responses to favorable feedback that aligns with the business’s tone. Additionally, Buzzmax includes features for scheduling posts on Google Business Profile and offers RepGuard, a tool designed for monitoring insufficient ratings. The platform accommodates the management of multiple business locations, with its pricing and plans determined by location; larger businesses can opt for enterprise solutions. Overall, Buzzmax is designed for companies that aim to streamline their review solicitation, response strategies, and Google Business Profile management all in one cohesive system. By providing these comprehensive tools, Buzzmax empowers businesses to enhance their online reputation effectively.
Description
InsightReviews serves as a platform dedicated to gathering feedback and managing the reputation of local enterprises. At the time of purchase, employees input a customer's phone number, triggering an SMS that contains a personalized review link. Reviews rated positively (4-5 stars) are directed to platforms such as Google, Yelp, Facebook, and TripAdvisor, while negative reviews (1-3 stars) remain confidential, allowing the business to address concerns directly. The platform boasts a comprehensive review dashboard equipped with analytics, staff accounts for team collaboration, a public testimonial wall, customizable SMS templates, and billing facilitated through Stripe. It is specifically tailored for businesses like cafes, salons, dental practices, fitness centers, and auto repair shops that aspire to increase their number of five-star reviews while reducing public dissatisfaction. Additionally, the system enhances customer engagement and provides valuable insights for improving service quality.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Google Business Profile
No
Pricing Details
$147/month per location
Plans are $147–$547 per location per month, or $97–$497 per location per month when billed yearly. Enterprise pricing is per business.
Free Trial
No
Free Version
No
Pricing Details
$79/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Buzzmax
Founded
2026
Country
United States
Website
buzzmax.ai
Vendor Details
Company Name
InsightReviews
Founded
2025
Country
Australia
Website
insightreviews.com.au
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No