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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

With Bugsee, you can access videos, network activity, and logs that pinpoint the source of bugs and crashes in your live applications, eliminating the hassle of trying to reproduce sporadic issues. This tool ensures that all essential data is readily available, providing vital traces from your app to identify the root causes of unexpected behavior. You can view recordings of user interactions, backend communications, and system states that contributed to the issues. Additionally, Bugsee offers statistics on recurring crashes while also allowing you to analyze trends categorized by device type, operating system version, and time. You'll receive detailed information, including the specific filename, method, and line number associated with the crash. Furthermore, you can examine the states of all other threads active during the incident and review all HTTP and HTTPS requests and responses—complete with headers and body content—between your app and the server. The platform even allows you to replay all console logs from your app, perfectly synchronized with the video and network data, giving you a comprehensive view of the situation. This functionality ultimately empowers developers to enhance their applications with greater efficiency and precision.

Description

Directly engage with your users to create superior software by identifying their common challenges. Resolve issues significantly faster than your competitors, allowing users to indicate precisely where problems occur. Replay bugs as they unfolded, gaining insight from your users' perspectives. Acknowledge their feedback to foster trust and strengthen relationships. Utilize user feedback surveys to gather important insights through targeted questionnaires seamlessly integrated into your application or website. Enjoy easy setup in just minutes for both mobile and web platforms, managing, tracking, and assigning tasks all in one centralized location. Beyond just screenshots and video replays, users can highlight and annotate the exact location of bugs. Streamline your processes by fully automating your workflow with Gleap, compatible with various platforms, including Zapier. Recognize and value users who are quick to report issues, as this appreciation can enhance user engagement. Boost your productivity by 40% with comprehensive bug reports, eliminating the need for lengthy email exchanges with users. This proactive approach ensures that you are constantly attuned to user needs and continuously improving your software.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Asana No 
ClickUp No 
GitHub No 
HubSpot CRM No 
HubSpot Customer Platform No 
Jira No 
MantisHub Yes 
Microsoft Teams No 
Notion No 
Slack No 
Stackreaction No 
Trello No 
Zapier No 
Zendesk No 

Integrations

Asana Yes 
ClickUp Yes 
GitHub Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jira Yes 
MantisHub No 
Microsoft Teams Yes 
Notion Yes 
Slack Yes 
Stackreaction Yes 
Trello Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

$99 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Bugsee

Country

United States

Website

www.bugsee.com

Vendor Details

Company Name

Gleap

Website

gleap.io

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking Yes 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management Yes 

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives

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