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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Simplified issue tracking made easy with a self-hosted solution that ensures your confidential data remains under your control. It seamlessly integrates with your existing source control system, allowing you to maintain your workflow without any disruptions. Updates are straightforward, as the system regularly checks for new versions and enables installation with just a click. Bugify caters to a diverse audience, ranging from software developers to car wash maintenance staff, and is utilized across various industries. If you need to monitor anything, Bugify provides the perfect platform to do so. We designed Bugify with the goal of simplifying project issue management, ensuring users can focus on getting their tasks completed efficiently. Our commitment lies in helping you track issues effectively, boasting essential features while avoiding unnecessary complications. To truly grasp the capabilities of Bugify, we encourage you to try out the demo. Additionally, you can customize your email notification settings to minimize distractions and keep your focus where it matters most. This flexibility allows users to tailor their experience according to their specific needs.

Description

Sidequest merges the finest elements of effective issue management with your work environment, empowering you to send, receive, and monitor both individual and team tasks seamlessly. With this tool, you can maintain a clear and collective understanding of task statuses, eliminating uncertainties such as whether a task is completed, still in progress, who is responsible, and what the deadlines are. By utilizing the capabilities of native Slack threads, you can engage in discussions directly within tasks, fostering a comprehensive task history that minimizes confusion. Every member of your Slack workspace is equipped with a personal task inbox, and you can easily establish additional shared inboxes in various channels, which are particularly useful for departments like IT, HR, and infrastructure, ensuring streamlined communication across your organization. This functionality enhances collaboration and keeps everyone on the same page, ultimately driving productivity and efficiency in your workplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bugsnag Yes 
Slack No 

Integrations

Bugsnag No 
Slack Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1.50 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Frondiz

Country

New Zealand

Website

bugify.com

Vendor Details

Company Name

Sidequest

Founded

2020

Country

Germany

Website

www.getsidequest.app/

Product Features

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing No 
Issue Scheduling No 
Knowledge Base No 
Project Management No 
Recurring Issues No 
Scheduling No 
Task Management No 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage Yes 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing No 
Issue Scheduling No 
Knowledge Base No 
Project Management No 
Recurring Issues No 
Scheduling No 
Task Management No 

Task Management

Collaboration No 
Create Subtasks No 
Gamification No 
Gantt Charts No 
Mobile Access No 
Percent-Complete Tracking No 
Progress Tracking No 
Recurring Tasks No 
Reporting/Analytics No 
Spreadsheet View No 
Task Board View No 
Task Planning No 
Task Scheduling No 
Task Tracking No 
Time Tracking No 
To-Do List View No 

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