Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Simplified issue tracking made easy with a self-hosted solution that ensures your confidential data remains under your control. It seamlessly integrates with your existing source control system, allowing you to maintain your workflow without any disruptions. Updates are straightforward, as the system regularly checks for new versions and enables installation with just a click. Bugify caters to a diverse audience, ranging from software developers to car wash maintenance staff, and is utilized across various industries. If you need to monitor anything, Bugify provides the perfect platform to do so. We designed Bugify with the goal of simplifying project issue management, ensuring users can focus on getting their tasks completed efficiently. Our commitment lies in helping you track issues effectively, boasting essential features while avoiding unnecessary complications. To truly grasp the capabilities of Bugify, we encourage you to try out the demo. Additionally, you can customize your email notification settings to minimize distractions and keep your focus where it matters most. This flexibility allows users to tailor their experience according to their specific needs.
Description
Your primary goal in this industry is to generate revenue while delivering exceptional IT services. However, many help desk solutions can hinder profitability by overwhelming engineers with unnecessary tasks. N-able MSP Manager™ disrupts this cycle by allowing you to focus on the essential aspects without drowning in trivial details. This software empowers you to deliver value that maintains client loyalty while centralizing all your customer information within a single IT service management platform. Enhance convenience for your clients through a customizable customer portal that reflects your brand. Monitor your business's performance with intuitive dashboards and reports, and efficiently resolve issues on-site using the MSP Manager mobile application. Streamline operations with swift scheduling options and capture vital information through a simplified ticketing process that gets you back to your core work quickly. Every minute an engineer spends on non-billable tasks inflates operational costs, and over time, these expenses can accumulate significantly, affecting your bottom line. By optimizing your workflow with MSP Manager, you can reclaim those lost hours and drive profitability. Ultimately, investing in the right tools can transform your business efficiency and client satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Backup Radar
No
Bugsnag
Yes
ESET PROTECT
No
Halo Service Desk
No
HaloITSM
No
IT Portal
No
N‑able N-sight RMM
No
QuickBooks Online
No
QuickBooks Online Advanced
No
Xero
No
Integrations
Backup Radar
Yes
Bugsnag
No
ESET PROTECT
Yes
Halo Service Desk
Yes
HaloITSM
Yes
IT Portal
Yes
N‑able N-sight RMM
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Xero
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Frondiz
Country
New Zealand
Website
bugify.com
Vendor Details
Company Name
N-able
Founded
2014
Country
United States
Website
www.n-able.com/products/msp-manager
Product Features
Issue Tracking
Assignment Management
No
Dashboard
No
Escalation Management
No
Issue Auditing
No
Issue Scheduling
No
Knowledge Base
No
Project Management
No
Recurring Issues
No
Scheduling
No
Task Management
No
Product Features
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
No
Issue Scheduling
Yes
Knowledge Base
Yes
Project Management
Yes
Recurring Issues
No
Scheduling
Yes
Task Management
Yes
IT Service
Contract Management
No
IT Asset Management
No
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
No
Service Reporting
No
Ticket Management
No
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
No
Contract/License Management
No
Dashboard
No
Incident Management
No
Problem Management
No
Project Management
No
Release & Deployment Management
No
Self Service Portal
No
MSP
Backup Management
No
Billing & Invoicing
Yes
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Professional Services Automation
Billing & Invoicing
Yes
CRM
No
Client Portal
Yes
Collaboration Tools
Yes
Document Management
No
Portfolio Management
No
Project Management
No
Proposal Generation
No
Quote Management
No
Resource Management
Yes
Time & Expense Tracking
Yes