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Description
Simplified issue tracking made easy with a self-hosted solution that ensures your confidential data remains under your control. It seamlessly integrates with your existing source control system, allowing you to maintain your workflow without any disruptions. Updates are straightforward, as the system regularly checks for new versions and enables installation with just a click. Bugify caters to a diverse audience, ranging from software developers to car wash maintenance staff, and is utilized across various industries. If you need to monitor anything, Bugify provides the perfect platform to do so. We designed Bugify with the goal of simplifying project issue management, ensuring users can focus on getting their tasks completed efficiently. Our commitment lies in helping you track issues effectively, boasting essential features while avoiding unnecessary complications. To truly grasp the capabilities of Bugify, we encourage you to try out the demo. Additionally, you can customize your email notification settings to minimize distractions and keep your focus where it matters most. This flexibility allows users to tailor their experience according to their specific needs.
Description
Your primary goal in this industry is to generate revenue while delivering exceptional IT services. However, many help desk solutions can hinder profitability by overwhelming engineers with unnecessary tasks. N-able MSP Manager™ disrupts this cycle by allowing you to focus on the essential aspects without drowning in trivial details. This software empowers you to deliver value that maintains client loyalty while centralizing all your customer information within a single IT service management platform. Enhance convenience for your clients through a customizable customer portal that reflects your brand. Monitor your business's performance with intuitive dashboards and reports, and efficiently resolve issues on-site using the MSP Manager mobile application. Streamline operations with swift scheduling options and capture vital information through a simplified ticketing process that gets you back to your core work quickly. Every minute an engineer spends on non-billable tasks inflates operational costs, and over time, these expenses can accumulate significantly, affecting your bottom line. By optimizing your workflow with MSP Manager, you can reclaim those lost hours and drive profitability. Ultimately, investing in the right tools can transform your business efficiency and client satisfaction.
API Access
Has API
API Access
Has API
Integrations
Backup Radar
Bugsnag
ESET PROTECT
Halo Service Desk
HaloITSM
IT Portal
N‑able N-sight RMM
QuickBooks Online
QuickBooks Online Advanced
Xero
Integrations
Backup Radar
Bugsnag
ESET PROTECT
Halo Service Desk
HaloITSM
IT Portal
N‑able N-sight RMM
QuickBooks Online
QuickBooks Online Advanced
Xero
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Frondiz
Country
New Zealand
Website
bugify.com
Vendor Details
Company Name
N-able
Founded
2014
Country
United States
Website
www.n-able.com/products/msp-manager
Product Features
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Product Features
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking