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Description
Engaging with customers after they make a purchase is crucial for gaining insights into their overall experience. By gathering their feedback, you can pinpoint areas where your services or products may be lacking. Utilizing SMS surveys to reach your customers can significantly boost retention rates. Research shows that a satisfied customer is 14 times more beneficial to a business than one who is unhappy. With real, verified customer feedback and reviews at your disposal, making informed decisions has never been more straightforward. Providing an outstanding customer experience not only leads to increased purchases but also fosters loyalty and encourages recommendations to others. It's important to recognize and promote delighted customers as brand ambassadors, while also addressing the concerns of those who are dissatisfied to turn their experiences around. There is a significant opportunity to outpace competitors and capture additional market share by focusing on exceptional customer service. BudTender streamlines the process of surveying customers after their purchase, allowing you to monitor and analyze their feedback effectively, ultimately enabling you to create unmatched customer experiences that stand out in the market. Moreover, by actively engaging with your clientele, you build a relationship that encourages repeat business and enhances your brand's reputation.
Description
Budy is a comprehensive point-of-sale and management software designed specifically for cannabis dispensaries, coffee shops, and specialty retail outlets. In contrast to typical web-based POS systems, Budy operates as a native application, ensuring that each terminal maintains its own database, which allows functions like checkout, weighing, label printing, and member lookups to continue operating seamlessly without internet access, automatically reconciling when the connection is restored. It features live gram-accurate weight streaming from Acaia Lunar, Pearl, and Pyxis Bluetooth scales directly into the per-gram pricing, eliminating the need for budtenders to manually input weights that customers cannot confirm. Budy effectively manages strains by tracking attributes such as terpenes, THC/CBD levels, taste, and effects, and comes pre-loaded with over 7,000 strain profiles, supported by an onboard AI researcher. Additionally, its AI scanner efficiently resolves barcodes against extensive databases that encompass hundreds of millions of products and can even identify items from photographs if a barcode is absent. Age verification occurs prior to payment, with documentation provided through links that expire after five minutes. This versatile software is compatible with Android, iOS, Windows, and Android TV, and supports seven different languages, making it accessible to a diverse range of users. Currently, Budy is available for free during its early access phase, allowing businesses to experience its unique features at no cost.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
BioTrack
No
Cova
Yes
Flowhub
Yes
LeafLogix
Yes
WhatsApp
No
metrc
No
springbig
Yes
Integrations
BioTrack
Yes
Cova
No
Flowhub
No
LeafLogix
No
WhatsApp
Yes
metrc
Yes
springbig
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$98/month/store
Two months free with every feature, then USD 98 a month per store. No setup fees, no per-device licence and no per-transaction charges. Unlimited products, transactions, staff and devices are included at that price.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BudTender
Country
Canada
Website
trybudtender.com
Vendor Details
Company Name
Budy LLC
Country
United States
Website
budy.app
Product Features
Cannabis
Administrative / HR Management
No
Business Management
No
CRM
No
Compliance Tracking
No
Cultivation Management
No
Delivery Management
No
Dispensary Management
No
Distribution
No
ERP
No
For Hemp & CBD
No
Inventory Management / Control
No
Lab Testing
No
Manufacturing
No
Payment Processing
No
Point of Sale (POS)
No
Reporting / Analytics
No
Retail Management
No
Sales Tracking
No
Seed to Sale
No
Supplier Management
No
Supply Chain Management
No
Toll Processing
No
Traceability
No
eCommerce / Online Ordering
No
Product Features
Cannabis
Administrative / HR Management
No
Business Management
No
CRM
No
Compliance Tracking
No
Cultivation Management
No
Delivery Management
No
Dispensary Management
No
Distribution
No
ERP
No
For Hemp & CBD
No
Inventory Management / Control
No
Lab Testing
No
Manufacturing
No
Payment Processing
No
Point of Sale (POS)
No
Reporting / Analytics
No
Retail Management
No
Sales Tracking
No
Seed to Sale
No
Supplier Management
No
Supply Chain Management
No
Toll Processing
No
Traceability
No
eCommerce / Online Ordering
No
