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support

Description

No matter if your operations span several locations or if you face intricate challenges in print and document management, we are here to support you every step of the way. Our comprehensive multi-solution strategy is designed to fulfill the print infrastructure needs of your organization, providing daily benefits to your business. We make certain that the right printers are positioned strategically to adapt to the changing printing demands of every department within your company. Our devoted account management team collaborates closely with you to guarantee that our devices integrate smoothly with your current workflows. Elevate your efficiency with enterprise-level solutions customized to fit your unique business needs. We conduct thorough assessments of your requirements and ensure continuous optimization and management of our services, helping you achieve sustained success. Your satisfaction is our priority as we work tirelessly to enhance your printing capabilities.

Description

Streamline and consolidate your intricate copier business operations. Covering everything from accounting and contracts to inventory management, purchasing, sales, and customer support, e-automate® software eliminates the necessity for various disconnected systems, simplifies essential daily tasks, and offers immediate insights into all facets of your business. By integrating its main solution, supplementary products, and supplier partnerships, e-automate creates a unified system to effectively manage your office technology enterprise. This comprehensive approach not only enhances efficiency but also empowers decision-making with up-to-date information across the board.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BrightGauge
Naverisk RMM & PSA
Net1
Stackshine
TDF CRM
TechTrack
VARStreet XC

Integrations

BrightGauge
Naverisk RMM & PSA
Net1
Stackshine
TDF CRM
TechTrack
VARStreet XC

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Brother

Founded

1968

Country

United Kingdom

Website

www.brother.co.uk/business-solutions/business-printing-services/managed-print-service

Vendor Details

Company Name

ECI Software Solutions

Founded

1999

Country

United States

Website

www.ecisolutions.com/products/e-automate-managed-print-service-software/

Product Features

Product Features

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Print Management

Cost Tracking
Device Status Monitoring
Environmental Metrics
Guest Printing
Mobile Printing
Multi-Printer Support
Multiple Authentication Methods
Print Billing
Print Job Deletion
Print Job Routing
Print Quotas / Limits
Remote Printing
Reporting / Analytics
Secure Print Job Release

Alternatives

Alternatives

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Delsan Managed Print Services

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