Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
By bringing Brooke onboard as your Digital Voice Assistant, you enhance customer satisfaction by directing frequently asked questions and service appointment scheduling to an intelligent assistant tailored to meet both customer preferences and dealership guidelines. While calls may still be directed to the service drive or specialized agents, issues like staffing shortages and high volumes of follow-up inquiries continue to create connectivity challenges for the Business Development Center (BDC). Brooke addresses these obstacles, streamlining the customer experience and ensuring a reliable interaction every time. Not only does she improve efficiency, but she also lowers operating costs by reducing average handling times, all while delivering the optimal experience on the first call. This innovative solution allows businesses to focus on more complex inquiries, knowing that routine tasks are being handled smoothly and effectively.
Description
The VMG Dealership Mobile App allows your team to access TransUnion trade and retail vehicle prices (a subscription to TransUnion is necessary). Additionally, it provides the functionality to scan license discs and integrate them into your VMG DMS Stock system seamlessly. Users receive immediate notifications about new stock arrivals, sales, and incoming leads, along with alerts for any modifications to leads and stock, as well as reminders for license renewals and client birthdays. You can browse all available stock for sale and easily share listings with prospective buyers through WhatsApp, SMS, or Email. The app also facilitates quick edits and contact with leads via WhatsApp, SMS, Email, and phone calls, making it user-friendly and efficient. With instant access to your dealership, it supports multiple database stock views for those with several branches or dealerships. Forget about manually entering VIN numbers—just scan license discs, perform TransUnion checks, and integrate everything into your VMG DMS Stock system effortlessly. This comprehensive tool is designed to streamline your dealership operations and enhance your team's productivity.
API Access
Has API
API Access
Has API
Integrations
ERA-IGNITE
Identifix
Xtime
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Brooke.ai
Website
www.brooke.ai/
Vendor Details
Company Name
VMG Software
Founded
2007
Country
South Africa
Website
www.vmgsoftware.co.za/
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration