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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

By bringing Brooke onboard as your Digital Voice Assistant, you enhance customer satisfaction by directing frequently asked questions and service appointment scheduling to an intelligent assistant tailored to meet both customer preferences and dealership guidelines. While calls may still be directed to the service drive or specialized agents, issues like staffing shortages and high volumes of follow-up inquiries continue to create connectivity challenges for the Business Development Center (BDC). Brooke addresses these obstacles, streamlining the customer experience and ensuring a reliable interaction every time. Not only does she improve efficiency, but she also lowers operating costs by reducing average handling times, all while delivering the optimal experience on the first call. This innovative solution allows businesses to focus on more complex inquiries, knowing that routine tasks are being handled smoothly and effectively.

Description

The VMG Dealership Mobile App allows your team to access TransUnion trade and retail vehicle prices (a subscription to TransUnion is necessary). Additionally, it provides the functionality to scan license discs and integrate them into your VMG DMS Stock system seamlessly. Users receive immediate notifications about new stock arrivals, sales, and incoming leads, along with alerts for any modifications to leads and stock, as well as reminders for license renewals and client birthdays. You can browse all available stock for sale and easily share listings with prospective buyers through WhatsApp, SMS, or Email. The app also facilitates quick edits and contact with leads via WhatsApp, SMS, Email, and phone calls, making it user-friendly and efficient. With instant access to your dealership, it supports multiple database stock views for those with several branches or dealerships. Forget about manually entering VIN numbers—just scan license discs, perform TransUnion checks, and integrate everything into your VMG DMS Stock system effortlessly. This comprehensive tool is designed to streamline your dealership operations and enhance your team's productivity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ERA-IGNITE
Identifix
Xtime

Integrations

ERA-IGNITE
Identifix
Xtime

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Brooke.ai

Website

www.brooke.ai/

Vendor Details

Company Name

VMG Software

Founded

2007

Country

South Africa

Website

www.vmgsoftware.co.za/

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Alternatives

Alternatives

DealerCenter Reviews

DealerCenter

Nowcom Corporation
eCredit Complete Reviews

eCredit Complete

Credit Bureau Connection