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Average Ratings 0 Ratings
Description
By bringing Brooke onboard as your Digital Voice Assistant, you enhance customer satisfaction by directing frequently asked questions and service appointment scheduling to an intelligent assistant tailored to meet both customer preferences and dealership guidelines. While calls may still be directed to the service drive or specialized agents, issues like staffing shortages and high volumes of follow-up inquiries continue to create connectivity challenges for the Business Development Center (BDC). Brooke addresses these obstacles, streamlining the customer experience and ensuring a reliable interaction every time. Not only does she improve efficiency, but she also lowers operating costs by reducing average handling times, all while delivering the optimal experience on the first call. This innovative solution allows businesses to focus on more complex inquiries, knowing that routine tasks are being handled smoothly and effectively.
Description
One View offers dealership document management solutions that effectively resolve the challenges associated with paper storage. With One View, you can effortlessly archive your documents, which not only conserves time but also reduces costs related to filing and searching for physical paperwork. Designed specifically for automotive dealerships, One View has developed a data archiving solution that meets the unique requirements of your business. This service has provided dealers nationwide with reassurance by allowing them to send their monthly reports to One View for secure storage within our Vault repository. No matter which DMS you are using, you can conveniently access your data from anywhere at any time, a feature we refer to as DMS independence. The Vault Key tool further enhances productivity by minimizing the time spent searching through records. By adopting a document management system that functions independently of their DMS, dealerships can transition to a paperless environment and optimize workflows across all departments. By capturing, storing, and retrieving all necessary documents, you can significantly enhance the profitability of your dealership while enjoying the benefits of streamlined operations. This innovative approach not only simplifies document handling but also positions your dealership for future growth.
API Access
Has API
API Access
Has API
Integrations
ERA-IGNITE
Identifix
Xtime
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$100.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Brooke.ai
Website
www.brooke.ai/
Vendor Details
Company Name
One-View
Country
United States
Website
www.one-view.com
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration