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Average Ratings 0 Ratings
Description
By bringing Brooke onboard as your Digital Voice Assistant, you enhance customer satisfaction by directing frequently asked questions and service appointment scheduling to an intelligent assistant tailored to meet both customer preferences and dealership guidelines. While calls may still be directed to the service drive or specialized agents, issues like staffing shortages and high volumes of follow-up inquiries continue to create connectivity challenges for the Business Development Center (BDC). Brooke addresses these obstacles, streamlining the customer experience and ensuring a reliable interaction every time. Not only does she improve efficiency, but she also lowers operating costs by reducing average handling times, all while delivering the optimal experience on the first call. This innovative solution allows businesses to focus on more complex inquiries, knowing that routine tasks are being handled smoothly and effectively.
Description
The newly merged DealerTeam has introduced an entirely web-based dealership management system (DMS) that is factory-certified, user-friendly for smaller dealerships, and adaptable for larger dealership networks. This cutting-edge DMS is not only available in multiple languages and currencies to cater to international markets, but it is also a third-generation system built with contemporary technology. DealerStar's DMS boasts features that are often missing in older systems, such as comprehensive reporting, payroll management, centralized accounting for multiple companies, efficient dispatching, interactive dashboards, scheduling calendars, time clock functionality, parts cost averaging, labor grids, and dedicated technician terminals. It has received full approval for all necessary integrations with major automotive manufacturers including GM, KIA, VW, Honda, Chrysler, and Acura. Additionally, this integrated web-based system offers a complete suite of services including accounting, financial reporting, tracking for parts and service sales, management of vehicle and parts inventory, oversight of vehicle sales, and customer relationship management, all powered by a relational database hosted on a web server using advanced web application tools. As the automotive industry evolves, this DMS positions dealerships to thrive in a competitive marketplace.
API Access
Has API
API Access
Has API
Integrations
ERA-IGNITE
Identifix
Xtime
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$750 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Brooke.ai
Website
www.brooke.ai/
Vendor Details
Company Name
DealerStar
Founded
2006
Country
United States
Website
www.dealerstar.com
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Dealership Management
Accounting
Auto Dealerships
Collections Management
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Financing Management
Form Printing
Lease Management
Marine Dealerships
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Trailer Dealerships
Used Car Dealerships
Website Integration