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Description
Manage and build a strong online reputation that helps you stand out from the competition as an industry leader in your area.
Broadly helps local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews on Google, Facebook and other popular review sites - all from one easy-to-use app.
Consistently provide the 5-star experience your ideal customers expect with a responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, appointment reminders, mobile invoicing, flexible customer financing options and so much more.
Our app is accessible from any device, anywhere, and integrates with the tools you already use. You'll enjoy personal onboarding and dedicated, ongoing customer support.
Broadly makes it easy for customers to find you, work with you, and rave about you.
Description
Nightbot serves as a cloud-based chatbot that automates interactions in live stream chats on platforms such as Twitch, YouTube, Trovo, and Noice, allowing streamers to dedicate more time to creating content. It features an intuitive dashboard that gives users valuable insights into chat engagement, popular commands, and additional metrics. Users can personalize a variety of settings to better suit their individual needs. The chatbot is equipped with spam filters that effectively eliminate unwanted messages and allows the creation of custom commands to provide tailored responses for frequent inquiries or promotional content. Moreover, Nightbot maintains fully searchable logs of chat activity, making it easy to review deleted messages or identify banned participants. Among its many features are the ability to request songs from YouTube, a system for conducting giveaways to randomly choose winners from the audience, and timers that automatically post messages at set intervals. Additionally, advanced options permit the identification of loyal viewers as regulars, which grants them additional permissions, while also supporting command variables that enable dynamic replies by processing user inputs and tapping into remote APIs for enhanced interactivity. This multifaceted tool not only enhances viewer engagement but also streamlines the moderation process for streamers.
API Access
Has API
API Access
Has API
Integrations
Constant Contact
Gingr
Housecall Pro
Jobber
Mailchimp
Mitchell 1
PawLoyalty Software
QuickBooks Online
Service Fusion
ServiceTitan
Integrations
Constant Contact
Gingr
Housecall Pro
Jobber
Mailchimp
Mitchell 1
PawLoyalty Software
QuickBooks Online
Service Fusion
ServiceTitan
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Broadly
Founded
2013
Country
United States
Website
broadly.com
Vendor Details
Company Name
Nightbot
Website
nightbot.tv/
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Lead Capture
Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
