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Description
Quickly create updates using Broadcast and effortlessly distribute them through Slack and Email. Broadcast transforms the process of sending out weekly updates into a quick and easy task, allowing you to reclaim your valuable time. It compiles all necessary information—such as metrics, upcoming tasks, and other relevant details—before you even begin drafting. You can assign different sections and leave comments to facilitate real-time collaboration among your team members. Track the effectiveness of your communications with insights into who is engaging with your messages on both email and Slack. For the first time, you can manage all company updates from a single interface, significantly alleviating your team's largest challenges as you grow. With Broadcast, you only need to write your updates once to share them seamlessly across email and Slack. You can easily resume your work from where you paused, collaborating directly within the app or responding via email. By integrating numerical data into your updates, you create a compelling narrative that enhances the overall message. This streamlined process not only saves time but also increases engagement and clarity among team members.
Description
Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.
API Access
Has API
API Access
Has API
Integrations
Slack
Gmail
Google Cloud Platform
Microsoft Outlook
Yahoo! Mail
Integrations
Slack
Gmail
Google Cloud Platform
Microsoft Outlook
Yahoo! Mail
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$5 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Broadcast
Website
www.withbroadcast.com
Vendor Details
Company Name
SharedInbox
Founded
2018
Country
India
Website
sharedinbox.co
Product Features
Internal Communications
App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
