Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Quickly create updates using Broadcast and effortlessly distribute them through Slack and Email. Broadcast transforms the process of sending out weekly updates into a quick and easy task, allowing you to reclaim your valuable time. It compiles all necessary information—such as metrics, upcoming tasks, and other relevant details—before you even begin drafting. You can assign different sections and leave comments to facilitate real-time collaboration among your team members. Track the effectiveness of your communications with insights into who is engaging with your messages on both email and Slack. For the first time, you can manage all company updates from a single interface, significantly alleviating your team's largest challenges as you grow. With Broadcast, you only need to write your updates once to share them seamlessly across email and Slack. You can easily resume your work from where you paused, collaborating directly within the app or responding via email. By integrating numerical data into your updates, you create a compelling narrative that enhances the overall message. This streamlined process not only saves time but also increases engagement and clarity among team members.
Description
Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.
API Access
Has API
No
API Access
Has API
No
Integrations
Slack
Yes
Gmail
No
Google Cloud Platform
No
Microsoft Outlook
No
Yahoo! Mail
No
Integrations
Slack
Yes
Gmail
Yes
Google Cloud Platform
Yes
Microsoft Outlook
Yes
Yahoo! Mail
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$5 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Broadcast
Website
www.withbroadcast.com
Vendor Details
Company Name
SharedInbox
Founded
2018
Country
India
Website
sharedinbox.co
Product Features
Internal Communications
App Integration
No
Blogs
No
Chat/Messaging
No
Email Management
No
Employee Directory
No
Event Calendar
No
Newsletter Management
No
Photo Gallery
No
Social Sharing
No
Survey Management
No
Telephony
No
Video Chat
No
Voice Chat
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No