Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Broadband Hospitality (BBH) serves as your all-encompassing partner in hospitality technology solutions, providing a seamless, integrated service for hotels, resorts, casinos, senior living facilities, apartment complexes, and student housing. We offer a cohesive platform that encompasses a wide range of technological services, aimed at boosting efficiency and minimizing expenses. Our offerings are customized to meet your unique requirements and budget, promoting a cooperative and economical strategy. Rather than merely acting as a vendor, we position ourselves as your dedicated partner, focused on achieving outstanding outcomes for both your residents and guests. Consider us your primary resource for hospitality technology, delivering round-the-clock support, simplified billing, and a hassle-free experience. With more than three decades of specialized knowledge in the sectors we cater to, we bring unmatched proficiency and insight to your operations. Furthermore, our solid partnerships with top technology providers guarantee that you receive the most effective solutions tailored for your property’s needs. This commitment to excellence enables us to continually adapt and improve, ensuring your success in an ever-evolving industry.
Description
Estevano serves as a comprehensive platform designed to enhance the guest experience for independent hotels, resorts, and hotel groups. It unifies a guest application and web interface with a multilingual AI concierge, offering voice support and an accessible team console via a browser. Guests have the ability to inquire about hotel services, submit requests for assistance, order room service, and book spa or dining experiences. The AI concierge efficiently directs these requests to the appropriate hotel departments for prompt follow-up, while the console keeps track of guest inquiries, tasks, and reservations in an organized manner. Available in multiple languages including English, Spanish, French, German, Italian, and Portuguese, Estevano ensures accessibility for a diverse clientele. Additionally, it integrates seamlessly with Oracle OPERA Cloud to utilize property and reservation information, while other property-management system integrations are managed as individual projects. Hotels can easily set up guest access using a QR code or a direct link, enabling them to implement Estevano in conjunction with their current property-management practices, thus streamlining operations and enhancing overall guest satisfaction. This innovative platform is geared towards creating a more personalized and efficient experience for every guest.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
OPERA Cloud PMS
No
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Broadband Hospitality
Founded
1993
Country
United States
Website
broadbandhospitality.com
Vendor Details
Company Name
Estevano
Founded
2026
Country
Spain
Website
estevano.com