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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Bria offers a versatile softphone solution that enhances the functionality of your call server, PBX, or VoIP service, allowing you to answer calls seamlessly on both desktop and mobile platforms while also providing features such as team messaging, HD video conferencing, and screen sharing, all powered by CounterPath. Enjoy exceptional audio quality coupled with 1080p HD video calls, whether you're at your workplace or traveling, and take advantage of user-friendly features like call recording, music on hold, and seamless call transfers. For those seeking additional collaboration options, Bria Teams and Bria Enterprise provide advanced capabilities such as team messaging and screen sharing, facilitating HD video conferencing for up to 200 participants. With all your communication needs integrated into one user-friendly application, you can easily talk, chat, meet, and share information across devices while keeping your call and messaging history synchronized, ensuring you remain connected and informed. Discover more about Bria's offerings by visiting counterpath.com!

Description

urLive makes it simple for your customers to start a high-definition, live video call to your team. A no-code deployment cloud service: configured, managed, and supported through a straightforward web portal. Unlike teleconferencing services: • Your team can answer multiple, simultaneous inbound video calls from the same link. • No download, install, password, or account creation required. • Customers start unique private calls to your designated team with one-click activation of an endlessly reusable URL – an Infinity Link. • Infinity Links are brandable text-based URLs that can be shared on your website, CRM, social media, chatbots, kiosks, SMS/text, and email to complement or upgrade communications. • Video calls are made from any platform or device via a browser. • Calls are automatically routed to designated groups and specific individuals based on easily modified rules of availability and expertise. • Answered calls don’t require a host and can be shared with other agents by adding them, forwarding, and transferring. • Includes an option to schedule calls. • Capacity Services™ can answer calls when your team is unavailable Personalize engagement with customer-initiated live video calls

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ACCOUNTS
Halo Health Platform
Microsoft Outlook
Salesforce
Skype
YetiForce CRM

Integrations

ACCOUNTS
Halo Health Platform
Microsoft Outlook
Salesforce
Skype
YetiForce CRM

Pricing Details

$2.95/user/month
Free Trial
Free Version

Pricing Details

$450 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CounterPath

Founded

2002

Country

Canada

Website

www.counterpath.com

Vendor Details

Company Name

urLive

Founded

2017

Country

Canada

Website

www.url.live/

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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