Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Brewtarget is a no-cost brewing software and open-source tool designed for creating beer recipes that works seamlessly on Linux, Mac, and Windows platforms. It simplifies the brewing process by automatically calculating essential parameters like color and bitterness as you easily drag and drop ingredients into your recipe. Additionally, Brewtarget includes a variety of useful tools, such as calculators for priming sugar, OG correction guidance, and an innovative mash design feature. You can also export and import recipes in BeerXML format, making it simple to share your creations with friends who utilize BeerSmith or other brewing programs. This comprehensive set of features positions Brewtarget as your ultimate, free resource for developing beer recipes. Don't hesitate to download it today! Moreover, Brewtarget supports multiple languages, including Czech, Italian, Spanish, Portuguese, French, Polish, and more, and it offers an easy translation process for those who speak additional languages. We also maintain an extensive database of ingredients that is regularly updated according to the manufacturers' specifications, ensuring you have access to the freshest and most accurate data while brewing.

Description

Everything you require to deliver exceptional customer experiences is right at your fingertips. Picture a scenario where every customer service request is addressed swiftly and efficiently, eliminating the chances of miscommunication or the hassle of locating past transactions. Sugar Serve provides all the tools necessary to forge remarkable customer interactions, from straightforward dashboards to comprehensive self-service options. You will always be equipped to meet your customers' needs at any time, regardless of the issue at hand. Many businesses today invest considerable resources to attract leads and secure sales, only to witness those relationships deteriorate due to poor customer service. With Sugar Serve, maintaining customer satisfaction and loyalty becomes a seamless process. This customer support platform is designed with the essential features that service agents value most, ensuring you have immediate access to the vital insights required. Moreover, SugarLive integrates the benefits of omnichannel customer interactions into Sugar Serve, all within a unified service experience. Ultimately, the combination of these tools empowers businesses to not only retain customers but also enhance their overall satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
RT Telephony
Sugar Sell
SugarCRM

Integrations

Amazon Connect
RT Telephony
Sugar Sell
SugarCRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$80 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Brewtarget

Founded

2013

Country

United States

Website

www.brewtarget.org

Vendor Details

Company Name

SugarCRM

Founded

2004

Country

United States

Website

www.sugarcrm.com/solutions/sugar-serve/

Product Features

Brewery

Billing & Invoicing
Cask Management
Demand Planning
Distribution Management
Inventory Management
Order Management
Production Tracking
Quality Control
Recipe Management

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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