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Description
- Intuitive and all-encompassing dashboards that display essential metrics from social media platforms.
- Detailed audience insights, including demographics such as age, gender, geographic location, sources of engagement, and growth trends.
- In-depth analysis of hashtag effectiveness and performance.
- Examination of content characteristics, focusing on various text styles and emotional impact.
- Insights regarding optimal posting times, days, and preferred content formats for maximum engagement.
- Comparative analysis reports along with benchmarking against industry standards.
- A text analysis component that evaluates tone, emotional depth, complexity, and predicts performance scores for your written content.
- An AI-driven content planning tool that tailors strategies based on past performance and audience preferences.
- Recommendations for relevant hashtags to enhance visibility.
- A straightforward, unlimited post scheduling tool equipped with labels for better content management.
- Real-time social listening capabilities to track mentions and tags across platforms.
- Detection of sentiment, categorizing it as positive, negative, or neutral, along with identifying over thirty distinct emotions.
- Intensity detection features that assist in prioritizing responses based on potential reputational risks.
- Insights into mention trends, including coverage, dynamics, and prevalent topics.
- Timely alerts to keep you informed of significant changes and interactions within your social media landscape.
- This comprehensive toolset ensures a thorough understanding of your social media health and effectiveness.
Description
Sprinklr Social is a robust, AI-driven platform designed for enterprises, enabling teams to oversee all facets of their social media presence across more than 30 different social and messaging channels through a single integrated solution. This platform combines essential features such as social listening, publishing, engagement, campaign management, automation, sentiment analysis, audience analytics, and governance into a cohesive workflow. Users can access a centralized content calendar, along with tools for planning, creating, scheduling, and optimizing posts based on AI-generated recommendations regarding timing, hashtags, tone, and performance metrics. Additionally, it allows teams to monitor conversations, sentiment changes, and trends in real-time across various networks, while also automating engagement and managing inbound communications to respond promptly to customer inquiries and interactions. By consolidating data, insights, and actionable steps, Sprinklr fosters efficient collaboration among social teams, ensuring brand compliance through automated workflows and approvals, ultimately transforming social engagements into significant business outcomes for marketing, sales, and other departments. In an ever-evolving digital landscape, Sprinklr Social equips organizations with the tools necessary to adapt and thrive in their social media strategies.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Adjust
Adobe Experience Cloud
Adobe Experience Manager
Adobe Express
Adobe Marketo Engage
Facebook
Gemini Enterprise Agent Platform
Mailchimp
Salesforce
Sitecore
Integrations
Adjust
Adobe Experience Cloud
Adobe Experience Manager
Adobe Express
Adobe Marketo Engage
Facebook
Gemini Enterprise Agent Platform
Mailchimp
Salesforce
Sitecore
Pricing Details
$15 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BrandVox
Founded
2022
Country
Ukraine
Website
www.brandvox.net
Vendor Details
Company Name
Sprinklr
Founded
2009
Country
United States
Website
www.sprinklr.com/products/social-media-management/
Product Features
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Product Features
Employee Advocacy
Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring