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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

- Intuitive and all-encompassing dashboards that display essential metrics from social media platforms. - Detailed audience insights, including demographics such as age, gender, geographic location, sources of engagement, and growth trends. - In-depth analysis of hashtag effectiveness and performance. - Examination of content characteristics, focusing on various text styles and emotional impact. - Insights regarding optimal posting times, days, and preferred content formats for maximum engagement. - Comparative analysis reports along with benchmarking against industry standards. - A text analysis component that evaluates tone, emotional depth, complexity, and predicts performance scores for your written content. - An AI-driven content planning tool that tailors strategies based on past performance and audience preferences. - Recommendations for relevant hashtags to enhance visibility. - A straightforward, unlimited post scheduling tool equipped with labels for better content management. - Real-time social listening capabilities to track mentions and tags across platforms. - Detection of sentiment, categorizing it as positive, negative, or neutral, along with identifying over thirty distinct emotions. - Intensity detection features that assist in prioritizing responses based on potential reputational risks. - Insights into mention trends, including coverage, dynamics, and prevalent topics. - Timely alerts to keep you informed of significant changes and interactions within your social media landscape. - This comprehensive toolset ensures a thorough understanding of your social media health and effectiveness.

Description

Sprinklr Social is a robust, AI-driven platform designed for enterprises, enabling teams to oversee all facets of their social media presence across more than 30 different social and messaging channels through a single integrated solution. This platform combines essential features such as social listening, publishing, engagement, campaign management, automation, sentiment analysis, audience analytics, and governance into a cohesive workflow. Users can access a centralized content calendar, along with tools for planning, creating, scheduling, and optimizing posts based on AI-generated recommendations regarding timing, hashtags, tone, and performance metrics. Additionally, it allows teams to monitor conversations, sentiment changes, and trends in real-time across various networks, while also automating engagement and managing inbound communications to respond promptly to customer inquiries and interactions. By consolidating data, insights, and actionable steps, Sprinklr fosters efficient collaboration among social teams, ensuring brand compliance through automated workflows and approvals, ultimately transforming social engagements into significant business outcomes for marketing, sales, and other departments. In an ever-evolving digital landscape, Sprinklr Social equips organizations with the tools necessary to adapt and thrive in their social media strategies.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

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Integrations

Adjust
Adobe Experience Cloud
Adobe Experience Manager
Adobe Express
Adobe Marketo Engage
Facebook
Gemini Enterprise Agent Platform
Mailchimp
Salesforce
Sitecore
Slack
Snowflake
Socialive
Stripe
Tableau
Tealium Customer Data Hub
TikTok
YouTube
Zendesk
Zimbra

Integrations

Adjust
Adobe Experience Cloud
Adobe Experience Manager
Adobe Express
Adobe Marketo Engage
Facebook
Gemini Enterprise Agent Platform
Mailchimp
Salesforce
Sitecore
Slack
Snowflake
Socialive
Stripe
Tableau
Tealium Customer Data Hub
TikTok
YouTube
Zendesk
Zimbra

Pricing Details

$15 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BrandVox

Founded

2022

Country

Ukraine

Website

www.brandvox.net

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com/products/social-media-management/

Product Features

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

Employee Advocacy

Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

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