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Description
The Epazz Web Portal serves as a comprehensive hub for users to access vital information and resources. This adaptable portal allows users to log into their organization's intranet system, offering personalization options for organization, graphics, colors, and layout. With the Web Portal Component, businesses can effortlessly establish a homepage that facilitates access to essential communication tools and collaborative features. We provide an efficient portal software solution that seamlessly integrates with your corporate intranet. What advantages does the BoxOS portal component provide? Epazz enhances communication channels, enabling employees to collaborate in a more effective and efficient manner. Users can connect with their company's online community through the web portal, fostering improved interaction and teamwork within any complex organization. This not only strengthens communication pathways but also boosts overall productivity, and includes features like live online chats to facilitate dialogue among coworkers, regardless of their location. The platform ultimately transforms how teams engage and work together toward common goals.
Description
Show your clients what a modern MSP looks like. One white-labeled client portal that is powered with automation can provide Ticketing and Service Catalog, Reporting as well as Client Training and Client Communication. Fully integrated with Office 365 and ConnectWise, Autotask Syncro, Syncro, or BMS. All client touch points can be managed from one secure and integrated platform. You can create a seamless client experience, from ticketing to account administration. Your service catalog should be displayed to make it easy for clients to use and buy from your MSP. Clients' information and your information to fix it are often different. CloudRadial offers fully customizable intake questions and ticket triaging. To get the information you need and get it to where it is needed. You must give your client a reason to use the client portal to request services from you.
API Access
Has API
API Access
Has API
Integrations
Addigy
Autotask PSA
Bigger Brains
ConnectBooster
ConnectWise CPQ
ConnectWise PSA
Datto RMM
Domotz
Hudu
IT Glue
Integrations
Addigy
Autotask PSA
Bigger Brains
ConnectBooster
ConnectWise CPQ
ConnectWise PSA
Datto RMM
Domotz
Hudu
IT Glue
Pricing Details
$300 per month
Free Trial
Free Version
Pricing Details
$195 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Epazz
Founded
1999
Country
United States
Website
www.epazz.com/solutions/boxesos-v-3-0/portal/
Vendor Details
Company Name
Azurative
Founded
2018
Country
United States
Website
www.cloudradial.com
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Learning Management Systems (LMS)
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies
Portal
Chat
Collaboration
Content Management
Document Management
File Sharing
Search
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Portal
Chat
Collaboration
Content Management
Document Management
File Sharing
Search
