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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Enable AI to seamlessly extract essential information from your customer interactions into Google Sheets while also activating automated responses through a chatbot. By linking your customer messaging platforms to a Google Sheet, you can specify the type of data you wish to gather using the column headers. You can enhance your Google Sheet with your own data and initiate automated responses as needed. The process of manually reviewing chat transcripts can be labor-intensive and often leads to mistakes, and relying solely on automated chatbot scripts may not effectively capture data when customers deviate from standard paths. Botsheets operate quietly in the background to identify and input the necessary data for you. Setting it up takes just two minutes without any coding knowledge, and it starts functioning right away. Simply create column headers in a Google Sheet to instruct the AI on the information you require, then connect a messaging channel with just a few easy clicks. Botsheets will swiftly extract the required data and populate it in mere seconds, allowing you to incorporate your business information and trigger automated responses that include a clear call to action. Moreover, this streamlined process not only saves time but also improves accuracy in data collection.

Description

Efficiently address customer service queries at unparalleled rates across messaging, chat, email, and voice platforms. Effortlessly handle unexpected surges in ticket volume without limitations. Our AI technology can concurrently manage an endless number of support tickets. The most effective AI chatbots discern not only the wording but also the true intent behind customer inquiries, ensuring comprehension regardless of the phrasing used. Mimicking human interactions, we customize conversations to resonate with each customer’s unique situation. This approach leads to impactful, brand-aligned engagements that effectively resolve issues. Provide outstanding assistance across all channels and scale AI chatbots seamlessly through email, chat, and messaging. Regardless of your customers' preferred communication method, you can offer smooth and significant solutions. Prepare to witness a remarkable increase in customer satisfaction. Getting started is a breeze, and our dedicated customer success team is ready to support you every step of the way, ensuring a smooth transition. Your journey towards exceptional customer service can begin today.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Facebook Messenger
Freddy AI
Google Sheets
Instagram
Operata
Pandium
Salesforce
Salesforce Agentforce Service
Shopify
Sprinklr
Zendesk
Zoho CRM

Integrations

Facebook
Facebook Messenger
Freddy AI
Google Sheets
Instagram
Operata
Pandium
Salesforce
Salesforce Agentforce Service
Shopify
Sprinklr
Zendesk
Zoho CRM

Pricing Details

$29 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Botsheets

Website

www.botsheets.com

Vendor Details

Company Name

Netomi

Founded

2015

Country

United States

Website

www.netomi.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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