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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dialogic BorderNet Session Border Controllers (SBCs) are powerful and adaptable solutions engineered to secure and oversee real-time communications within a variety of network settings. These SBCs utilize a cohesive software platform that is compatible with several deployment options, such as commercial off-the-shelf (COTS) hardware, virtualized environments like VMware and KVM, as well as public cloud systems, including Amazon EC2, thereby ensuring both investment security and flexible deployment. BorderNet SBCs can scale efficiently, accommodating anywhere from 25 to 100,000 sessions per instance and managing up to 1,000 sessions per second, which makes them ideal for both smaller and larger operational needs. Additionally, they offer extensive security functionalities, including topology hiding, protection against denial-of-service (DoS) attacks, and support for Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP), enabling safe encrypted signaling and media. Furthermore, their robust architecture allows organizations to adapt to changing communication demands without compromising security or performance.

Description

Microcall seamlessly connects with various Voice and Hosted platforms, Session Border Controllers (SBC), CUBE systems, and Gateways, analyzing incoming data in real-time to deliver dynamic and insightful dashboards for managers across all tiers of the organization. These dashboards equip managers with the crucial information necessary for swift and well-informed business decision-making. By automating the integration of Microcall with systems such as Active Directory, PeopleSoft, Workday, Banner, Avaya Site Admin, and various HR platforms, the reports generated include detailed employee information like names, locations, departments, cost centers, sessions, devices, MAC addresses, and shared-line assignments. This combination of voice data with comprehensive details significantly enhances reporting capabilities. The extensive features and automation offered by Microcall simplify the reporting process, ensuring that every manager, whether in Telecom Infrastructure, Network Administration, Security, Finance, Sales, HR, or Customer Service, can reap the benefits of Microcall’s innovative solutions. As a result, organizations can drive improved efficiency and make smarter operational choices based on real-time insights.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon EC2
KVM
VMware Cloud

Integrations

Amazon EC2
KVM
VMware Cloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dialogic

Founded

1983

Country

United States

Website

www.dialogic.com/sbc

Vendor Details

Company Name

Micro-Tel

Founded

1979

Website

www.microcall.com

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
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