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Description
Dialogic BorderNet Session Border Controllers (SBCs) are powerful and adaptable solutions engineered to secure and oversee real-time communications within a variety of network settings. These SBCs utilize a cohesive software platform that is compatible with several deployment options, such as commercial off-the-shelf (COTS) hardware, virtualized environments like VMware and KVM, as well as public cloud systems, including Amazon EC2, thereby ensuring both investment security and flexible deployment. BorderNet SBCs can scale efficiently, accommodating anywhere from 25 to 100,000 sessions per instance and managing up to 1,000 sessions per second, which makes them ideal for both smaller and larger operational needs. Additionally, they offer extensive security functionalities, including topology hiding, protection against denial-of-service (DoS) attacks, and support for Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP), enabling safe encrypted signaling and media. Furthermore, their robust architecture allows organizations to adapt to changing communication demands without compromising security or performance.
Description
Microcall seamlessly connects with various Voice and Hosted platforms, Session Border Controllers (SBC), CUBE systems, and Gateways, analyzing incoming data in real-time to deliver dynamic and insightful dashboards for managers across all tiers of the organization. These dashboards equip managers with the crucial information necessary for swift and well-informed business decision-making. By automating the integration of Microcall with systems such as Active Directory, PeopleSoft, Workday, Banner, Avaya Site Admin, and various HR platforms, the reports generated include detailed employee information like names, locations, departments, cost centers, sessions, devices, MAC addresses, and shared-line assignments. This combination of voice data with comprehensive details significantly enhances reporting capabilities. The extensive features and automation offered by Microcall simplify the reporting process, ensuring that every manager, whether in Telecom Infrastructure, Network Administration, Security, Finance, Sales, HR, or Customer Service, can reap the benefits of Microcall’s innovative solutions. As a result, organizations can drive improved efficiency and make smarter operational choices based on real-time insights.
API Access
Has API
API Access
Has API
Integrations
Amazon EC2
KVM
VMware Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dialogic
Founded
1983
Country
United States
Website
www.dialogic.com/sbc
Vendor Details
Company Name
Micro-Tel
Founded
1979
Website
www.microcall.com
Product Features
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log