Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dialogic BorderNet Session Border Controllers (SBCs) are powerful and adaptable solutions engineered to secure and oversee real-time communications within a variety of network settings. These SBCs utilize a cohesive software platform that is compatible with several deployment options, such as commercial off-the-shelf (COTS) hardware, virtualized environments like VMware and KVM, as well as public cloud systems, including Amazon EC2, thereby ensuring both investment security and flexible deployment. BorderNet SBCs can scale efficiently, accommodating anywhere from 25 to 100,000 sessions per instance and managing up to 1,000 sessions per second, which makes them ideal for both smaller and larger operational needs. Additionally, they offer extensive security functionalities, including topology hiding, protection against denial-of-service (DoS) attacks, and support for Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP), enabling safe encrypted signaling and media. Furthermore, their robust architecture allows organizations to adapt to changing communication demands without compromising security or performance.
Description
Microcall seamlessly connects with various Voice and Hosted platforms, Session Border Controllers (SBC), CUBE systems, and Gateways, analyzing incoming data in real-time to deliver dynamic and insightful dashboards for managers across all tiers of the organization. These dashboards equip managers with the crucial information necessary for swift and well-informed business decision-making. By automating the integration of Microcall with systems such as Active Directory, PeopleSoft, Workday, Banner, Avaya Site Admin, and various HR platforms, the reports generated include detailed employee information like names, locations, departments, cost centers, sessions, devices, MAC addresses, and shared-line assignments. This combination of voice data with comprehensive details significantly enhances reporting capabilities. The extensive features and automation offered by Microcall simplify the reporting process, ensuring that every manager, whether in Telecom Infrastructure, Network Administration, Security, Finance, Sales, HR, or Customer Service, can reap the benefits of Microcall’s innovative solutions. As a result, organizations can drive improved efficiency and make smarter operational choices based on real-time insights.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon EC2
No
KVM
No
VMware Cloud
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dialogic
Founded
1983
Country
United States
Website
www.dialogic.com/sbc
Vendor Details
Company Name
Micro-Tel
Founded
1979
Website
www.microcall.com
Product Features
Product Features
Call Accounting
By-Extension Reporting
No
Call Duration
No
Call Monitoring
No
Call Volume
No
Caller Identification
No
Inbound Reporting
No
Outbound Reporting
No
Unattended Call Management
No
Who Answered Log
No