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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Presenting the most intuitive no-code conversational AI platform that eliminates complications. Driven by exclusive self-learning artificial intelligence and featuring a robust set of enterprise-ready functions, the boost.ai platform stands as the quickest, simplest, and most scalable solution for organizations aiming to enhance and automate both internal operations and external customer engagements. Boost.ai employs advanced deep learning and natural language processing (NLP) combined with its unique automatic semantic understanding (ASU) technology to adeptly understand and reply to inquiries across various channels, including chatbots and platforms such as Skype, Messenger, and Slack. The platform boasts a wide array of functionalities, including a centralized repository for information, management of authentication, ready-made templates, language detection capabilities, conversational IVR, and much more. Furthermore, it empowers users to gain valuable insights through conversation analytics and performance metrics, enhancing customer interaction strategies, while seamlessly integrating with tools like Microsoft Teams, Zendesk, and Salesforce, ensuring a comprehensive approach to engagement. With its user-centric design and extensive capabilities, boost.ai is redefining the landscape of conversational AI for enterprises.

Description

Transform your call center by replacing the traditional IVR system with our advanced AI-driven routing solution, enabling customers to clearly articulate their needs during interactions. This shift not only enhances the overall experience for customers but also provides valuable data that can be leveraged to refine your customer care strategies. Empower customers to manage common inquiries through an automated platform, which in turn allows your support staff to concentrate on more complex issues and cultivate their expertise. This approach benefits not only the customers and employees but also contributes positively to your organization’s growth. Lekta stands out as the ideal technology for managing your outbound initiatives, such as monitoring debts or conducting customer satisfaction assessments. Each interaction yields a wealth of business intelligence, which can be integrated into your analytical frameworks. Your conversational agent should aim to provide an exceptional customer journey while simultaneously delivering critical insights for business improvement, ensuring a comprehensive advantage for your enterprise. Ultimately, investing in this technology will pave the way for a more efficient and informed operational environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AppCode
Avaya Aura
AzureDesk
Facebook Messenger
Freshchat
Freshdesk
Giosg
Google
Google Chat
LivePerson
LivePerson Automotive
Lucidtech
Puzzel
Salesforce Anywhere
Telia ACE
Twilio
WhatsApp
Zendesk
Zoom
eGain Chat

Integrations

AppCode
Avaya Aura
AzureDesk
Facebook Messenger
Freshchat
Freshdesk
Giosg
Google
Google Chat
LivePerson
LivePerson Automotive
Lucidtech
Puzzel
Salesforce Anywhere
Telia ACE
Twilio
WhatsApp
Zendesk
Zoom
eGain Chat

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Boost.ai

Founded

2016

Country

Norway

Website

www.boost.ai/

Vendor Details

Company Name

Lekta AI

Country

Poland

Website

lekta.ai/app.html

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

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