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Description
Ensure your guest communication remains accessible around the clock with a live chat integration for hotel websites that enables you to engage with visitors through messages. By utilizing messaging automation, you can address guest inquiries at any hour, providing timely responses regardless of the time of day. Consolidate all your messaging platforms, including SMS, Facebook Messenger, email, and WhatsApp, into one unified inbox to enhance your communication efficiency. This feature allows you to reply to guest questions in real-time, assign tasks to team members, and monitor all conversations seamlessly. Make sure to provide essential information for every aspect of your guests’ stays, transforming your communication into an excellent tool for cross-selling. You can segment and manage guest profiles effectively, scheduling personalized messages and promotions tailored to factors like arrival dates and group sizes. This strategic approach ensures you reach the right guests at the most opportune moments. Additionally, leverage PMS connectivity to create a tailored, messaging-centric guest experience that resonates with your audience. Instantly engage with your guests on the messaging platforms they prefer, enhancing their overall experience and fostering a connection that encourages loyalty.
Description
An iOS application designed for registering clients and visitors on iPads facilitates the sign-in process for guests by allowing them to input their contact details, which subsequently triggers a notification sent via text or email to their designated host. Upon arrival, a welcoming message is presented on a TV screen nearby, and a name badge is printed for the guest to wear during their visit. All information regarding guest contacts and their activities is securely stored on the device used for sign-in, with options to transmit the data in real-time to a server or export it to a file as needed. The system also includes features such as displaying a personalized welcome message, capturing photographs of guests for records, and sending notifications about guest arrivals through email or text. Additionally, it supports data import and export functions to databases or files and even integrates social media alerts for enhanced communication. Abtech Systems understands that the initial interaction between the public and your staff occurs at the Lobby or Registration Booth, emphasizing that effective Visitor Management requires a careful blend of Security measures, Access Control Systems, the finesse of a VIP Concierge, diplomacy, and the expertise of an Event Host to create a seamless experience for all involved. By utilizing this app, organizations can significantly streamline their visitor management process while ensuring a warm and professional reception for their guests.
API Access
Has API
No
API Access
Has API
No
Integrations
4SUITES
Yes
5stelle*
Yes
Booking.com
Yes
Clock PMS+
Yes
Facebook Messenger
Yes
LINE
Yes
Mews
Yes
Oracle Hospitality Reporting and Analytics
Yes
Protel Cloud PMS
Yes
Rezlynx
Yes
Integrations
4SUITES
No
5stelle*
No
Booking.com
No
Clock PMS+
No
Facebook Messenger
No
LINE
No
Mews
No
Oracle Hospitality Reporting and Analytics
No
Protel Cloud PMS
No
Rezlynx
No
Pricing Details
€99 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Bookboost
Founded
2016
Country
Sweden
Website
www.bookboost.io
Vendor Details
Company Name
Abtech Systems
Founded
2016
Country
United States
Website
www.abtechsystems.com/queuesign/
Product Features
Product Features
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
Yes
ID Scan
No
Pre-Registration
No
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
No
