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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Ensure your guest communication remains accessible around the clock with a live chat integration for hotel websites that enables you to engage with visitors through messages. By utilizing messaging automation, you can address guest inquiries at any hour, providing timely responses regardless of the time of day. Consolidate all your messaging platforms, including SMS, Facebook Messenger, email, and WhatsApp, into one unified inbox to enhance your communication efficiency. This feature allows you to reply to guest questions in real-time, assign tasks to team members, and monitor all conversations seamlessly. Make sure to provide essential information for every aspect of your guests’ stays, transforming your communication into an excellent tool for cross-selling. You can segment and manage guest profiles effectively, scheduling personalized messages and promotions tailored to factors like arrival dates and group sizes. This strategic approach ensures you reach the right guests at the most opportune moments. Additionally, leverage PMS connectivity to create a tailored, messaging-centric guest experience that resonates with your audience. Instantly engage with your guests on the messaging platforms they prefer, enhancing their overall experience and fostering a connection that encourages loyalty.

Description

Enso Connect is an innovative platform that leverages artificial intelligence to enhance the guest experience for vacation rentals and boutique hotels. This all-encompassing solution provides a range of tools aimed at transforming and monetizing every phase of the guest journey. One of its standout features, the "Boarding Pass," is a customizable web application that integrates digital check-in and check-out processes, smart lock functionality, guest verification, personalized upselling options, and digital guidebooks within a single user-friendly interface. Additionally, EnsoAI improves communication by offering features such as sentiment analysis, automated messaging, and support for multiple languages across various platforms, including SMS, email, WhatsApp, and OTA messaging. The integrated inbox simplifies guest communication, while the CRM facilitates targeted marketing campaigns to encourage repeat and direct bookings. Moreover, custom automations based on "If This, Then That" logic enable personalized workflows, allowing specific messages to be sent in response to guest interactions or booking sources. Overall, Enso Connect effectively enhances the operational efficiency of hospitality businesses while elevating the overall guest experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mews Yes 
4SUITES Yes 
5stelle* Yes 
Booking.com Yes 
Clock PMS+ Yes 
Facebook Messenger Yes 
Hostfully No 
Hostify No 
LINE Yes 
Lodgify No 
Oracle Hospitality Reporting and Analytics Yes 
OwnerRez No 
Rentals United No 
Salto No 
SiteMinder Yes 
Smily No 
Streamline No 
Track No 
WhatsApp No 
X (Twitter) Yes 

Integrations

Mews Yes 
4SUITES No 
5stelle* No 
Booking.com No 
Clock PMS+ No 
Facebook Messenger No 
Hostfully Yes 
Hostify Yes 
LINE No 
Lodgify Yes 
Oracle Hospitality Reporting and Analytics No 
OwnerRez Yes 
Rentals United Yes 
Salto Yes 
SiteMinder No 
Smily Yes 
Streamline Yes 
Track Yes 
WhatsApp Yes 
X (Twitter) No 

Pricing Details

€99 per month
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bookboost

Founded

2016

Country

Sweden

Website

www.bookboost.io

Vendor Details

Company Name

Enso Connect

Founded

2019

Country

Canada

Website

ensoconnect.com

Product Features

Alternatives

Alternatives