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Description
Ensure your guest communication remains accessible around the clock with a live chat integration for hotel websites that enables you to engage with visitors through messages. By utilizing messaging automation, you can address guest inquiries at any hour, providing timely responses regardless of the time of day. Consolidate all your messaging platforms, including SMS, Facebook Messenger, email, and WhatsApp, into one unified inbox to enhance your communication efficiency. This feature allows you to reply to guest questions in real-time, assign tasks to team members, and monitor all conversations seamlessly. Make sure to provide essential information for every aspect of your guests’ stays, transforming your communication into an excellent tool for cross-selling. You can segment and manage guest profiles effectively, scheduling personalized messages and promotions tailored to factors like arrival dates and group sizes. This strategic approach ensures you reach the right guests at the most opportune moments. Additionally, leverage PMS connectivity to create a tailored, messaging-centric guest experience that resonates with your audience. Instantly engage with your guests on the messaging platforms they prefer, enhancing their overall experience and fostering a connection that encourages loyalty.
Description
Link the digital paths of your customers to personalized guidance. Enhance interactions through in-person consultations, phone calls, video chats, and messaging with our innovative platform. Seamlessly integrate customer journeys from your website into tailored advice sessions. By implementing our straightforward JavaScript plug-in on your brand's site, you can track visitor behavior anonymously. This plug-in effortlessly transitions these online paths into personalized advice discussions, whether in-store or via phone. Advisors receive valuable insights from these digital experiences through a specialized application designed just for them, which ultimately helps them save time. In today's internet-driven retail landscape, many sales representatives remain out of touch. Count3r empowers team members with essential information regarding products, sales strategies, and store specifics directly on their tablets. This allows your sales personnel to regain their role as trusted shopping advisors while increasing sales by up to 20%. We equip advisors with the confidence to up-sell effectively to every customer, across all departments, thereby enhancing profitability. Elevate your conversion rates by providing exceptional customer experiences that merge the best features of online shopping with personalized service. By doing so, you create a more engaging and satisfying shopping environment that meets the needs of today's consumers.
API Access
Has API
No
API Access
Has API
No
Integrations
4SUITES
Yes
5stelle*
Yes
Booking.com
Yes
Clock PMS+
Yes
Facebook Messenger
Yes
LINE
Yes
Mews
Yes
Microsoft Dynamics 365
No
Oracle Hospitality Reporting and Analytics
Yes
Protel Cloud PMS
Yes
Integrations
4SUITES
No
5stelle*
No
Booking.com
No
Clock PMS+
No
Facebook Messenger
No
LINE
No
Mews
No
Microsoft Dynamics 365
Yes
Oracle Hospitality Reporting and Analytics
No
Protel Cloud PMS
No
Pricing Details
€99 per month
Free Trial
Yes
Free Version
No
Pricing Details
$49 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Bookboost
Founded
2016
Country
Sweden
Website
www.bookboost.io
Vendor Details
Company Name
Teller
Founded
2013
Country
Netherlands
Website
www.count3r.com
Product Features
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
Yes
Group Scheduling
No
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
Yes
Recurring Appointments
Yes
Room Booking Management
Yes
