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Description
Your sales team will appreciate the simplicity of the intuitive BluWave CRM, which streamlines daily administrative tasks by 37%, allowing more time to connect with prospects and clients. Companies that foster outstanding customer relationships are often the most successful in their industries. By engaging with a broader customer base, you can utilize various sales communication methods such as in-person meetings, phone calls, and emails. This enables you to forge robust customer relationships and stay ahead of the competition. With a comprehensive 360° overview of all your opportunities, you can easily rank and sort them based on your specific criteria. This alignment of sales efforts with overall business strategies is essential for maximizing performance. Powered by a high-speed CRM SQL Database Engine based in South Africa, BluWave is designed to be extremely user-friendly. Take your sales to new heights with remarkable efficiency. Additionally, BluWave CRM seamlessly integrates with popular accounting and ERP systems like Pastel, Sage, AccPac, and Syspro. The BluWave Service component offers a thorough incident tracking system, allowing you to manage service tickets, repairs, jobs, customer equipment, and technician teams effectively. Ultimately, this leads to improved customer satisfaction and a more efficient operational workflow.
Description
Sales Invoicing allows for the straightforward creation of invoices directly from the point of sale (POS), offering the capability to either print or email the details to customers. Every invoice is automatically archived in the customer profile and securely backed up for your ease of access. These invoices are easily searchable, and the totals are immediately updated in the reports. Such functionalities will streamline your invoicing operations and enhance overall business efficiency. Additionally, Repair Management equips you with the necessary tools to oversee your entire repair service. You can establish a customizable checklist for device testing, generate estimates, assign tasks to technicians, and create personalized repair statuses. Once repairs are completed, the tickets transform into invoices linked to your customer records for effortless retrieval. The features related to ticketing for repairs are designed to assist you in managing and expanding your repair business while being versatile enough to fit seamlessly into your current workflows. Furthermore, this comprehensive system ensures that all aspects of your invoicing and repair management are cohesive and user-friendly.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$29.99 per store per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BluWave Software
Founded
2009
Website
www.bluwave.co.za
Vendor Details
Company Name
CellStore Software
Founded
2012
Country
Canada
Website
cellstore.co
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management