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Description
Blustream is an AI-driven company focused on product ownership, aimed at assisting direct-to-consumer brands in creating outstanding product experiences for their customers. Their advanced messaging platform utilizes intelligent automation to personalize consumer interactions by capturing crucial moments throughout the product lifecycle, from unboxing to usage and ongoing support, delivering timely messages to enhance engagement. This innovative strategy has been proven to significantly improve customer retention rates by more than 50%, boost revenue by 30%, and double the lifetime value of customers. Moreover, Blustream's platform effortlessly integrates with widely-used systems, offering features such as smart messaging technology that facilitates interactive dialogues, zero-party data collection to gain insights into customer preferences, and tailored interactions that encourage brand loyalty. The company also offers adaptable pricing options designed to meet diverse business requirements, enabling brands to cultivate meaningful and enduring relationships with their customer base. By prioritizing these personalized experiences, Blustream empowers brands to connect with their audience in a more impactful manner.
Description
Customer loyalty acts like compound interest in the retail sector. Omneo equips your customers with the necessary tools to actively participate in the sharing and management of the zero-party data essential for today’s services while facilitating a seamless transition for their future interactions. Additionally, Omneo empowers your team with the insights and resources needed to provide personalized service, ensuring that both current and future customer experiences are relevant and immensely valuable. The platform offers retail brand teams advanced technology, expert guidance, and comprehensive support to significantly enhance customer engagement, loyalty, and advocacy. By enabling innovative interactions, Omneo fosters discovery and rewards exceptional staff performance. Specifically tailored for retailers, Omneo allows both businesses and customers to privately collect, manage, and exchange zero-party data. This empowers your team to craft engaging, convenient, and meaningful services and experiences, ultimately captivating customers and building enduring loyalty. In a rapidly evolving market, leveraging such capabilities can set your brand apart and solidify lasting customer relationships.
API Access
Has API
API Access
Has API
Integrations
Shopify
Adobe Analytics
BigCommerce
Magento
NetSuite
Retail Express
Salesforce Sales Cloud
WooCommerce
Zapier
Zendesk
Integrations
Shopify
Adobe Analytics
BigCommerce
Magento
NetSuite
Retail Express
Salesforce Sales Cloud
WooCommerce
Zapier
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Blustream
Founded
2016
Country
United States
Website
blustream.io
Vendor Details
Company Name
Omneo
Founded
2010
Country
Australia
Website
omneo.io
Product Features
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization