Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Bluehubcloud PBX is a cloud phone system hosted in Australia and supported by an Australian team. It brings calls, messaging and meetings onto one platform. Staff use desk phones or the Communicator apps on Windows, macOS, Linux, the web, iPhone and Android, so the business number goes wherever they work. Call handling covers auto-attendants, ring groups, queues, call recording, voicemail to email and local or 1300/1800 numbers, with SIP Protect security. AI Call Assistants pick up the calls nobody is free to answer, Business Insights provides call analytics, and business SMS, contact centre options and managed automations run on the same platform. Add-ons connect it to CRMs such as Salesforce, HubSpot, Zoho, Zendesk and Microsoft Dynamics 365, and to Microsoft Teams calling. Every system is set up by Bluehubcloud and supported from Australia.
Description
Fastcall is a cloud-based communication platform tailored for teams utilizing Salesforce, seamlessly integrating both inbound and outbound calling within the Salesforce environment. This application empowers sales and customer service professionals to make and receive calls, utilize click-to-call features, and link call activities directly to Salesforce records. Among its various functionalities are call routing, queues, IVR, call recording, voicemail, monitoring, reporting, and automated logging of activities; the availability of these features is contingent on the chosen plan and configuration. Additionally, Fastcall facilitates business texting and messaging, incorporating functionalities for WhatsApp as well. Administrators have the ability to set up users, phone numbers, and call flows directly within Salesforce, while agents can engage with the platform through both desktop and mobile Salesforce interfaces. This solution is ideally suited for organizations aiming to integrate telephony and contact center capabilities with their Salesforce CRM, making it an excellent choice for sales teams, service departments, and contact center operations alike, ensuring a cohesive communication experience across the board.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Salesforce
Yes
Bullhorn
Yes
HubSpot CRM
Yes
Microsoft Dynamics 365
Yes
Microsoft Teams
Yes
Pipedrive
Yes
Slack
No
SugarCRM
Yes
Twilio
No
Vtiger CRM
Yes
Integrations
Salesforce
Yes
Bullhorn
No
HubSpot CRM
No
Microsoft Dynamics 365
No
Microsoft Teams
No
Pipedrive
No
Slack
Yes
SugarCRM
No
Twilio
Yes
Vtiger CRM
No
Pricing Details
$30 AUD/extension/month ex GST
Plans start from A$30 per extension per month ex GST. Full pricing on our website.
Free Trial
No
Free Version
No
Pricing Details
$30/user/month
Monthly billing is $30 per user per month; annual billing is $24 per user per month. A 10-user minimum applies. Additional usage charges may apply to calling and messaging.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Bluehub Unified Communications
Founded
2021
Country
Australia
Website
bluehubcloud.com.au
Vendor Details
Company Name
Fastcall
Founded
2007
Country
United States
Website
fastcall.com
Product Features
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
Product Features
Call Tracking
CRM
No
Call Log
No
Call Recording
No
Call Routing
No
Caller Identification
No
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No