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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

Bluehubcloud PBX is a cloud phone system hosted in Australia and supported by an Australian team. It brings calls, messaging and meetings onto one platform. Staff use desk phones or the Communicator apps on Windows, macOS, Linux, the web, iPhone and Android, so the business number goes wherever they work. Call handling covers auto-attendants, ring groups, queues, call recording, voicemail to email and local or 1300/1800 numbers, with SIP Protect security. AI Call Assistants pick up the calls nobody is free to answer, Business Insights provides call analytics, and business SMS, contact centre options and managed automations run on the same platform. Add-ons connect it to CRMs such as Salesforce, HubSpot, Zoho, Zendesk and Microsoft Dynamics 365, and to Microsoft Teams calling. Every system is set up by Bluehubcloud and supported from Australia.

Description

Fastcall is a cloud-based communication platform tailored for teams utilizing Salesforce, seamlessly integrating both inbound and outbound calling within the Salesforce environment. This application empowers sales and customer service professionals to make and receive calls, utilize click-to-call features, and link call activities directly to Salesforce records. Among its various functionalities are call routing, queues, IVR, call recording, voicemail, monitoring, reporting, and automated logging of activities; the availability of these features is contingent on the chosen plan and configuration. Additionally, Fastcall facilitates business texting and messaging, incorporating functionalities for WhatsApp as well. Administrators have the ability to set up users, phone numbers, and call flows directly within Salesforce, while agents can engage with the platform through both desktop and mobile Salesforce interfaces. This solution is ideally suited for organizations aiming to integrate telephony and contact center capabilities with their Salesforce CRM, making it an excellent choice for sales teams, service departments, and contact center operations alike, ensuring a cohesive communication experience across the board.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Bullhorn Yes 
HubSpot CRM Yes 
Microsoft Dynamics 365 Yes 
Microsoft Teams Yes 
Pipedrive Yes 
Slack No 
SugarCRM Yes 
Twilio No 
Vtiger CRM Yes 
WhatsApp No 
Zapier Yes 
Zendesk Yes 
Zoho CRM Yes 
n8n Yes 

Integrations

Salesforce Yes 
Bullhorn No 
HubSpot CRM No 
Microsoft Dynamics 365 No 
Microsoft Teams No 
Pipedrive No 
Slack Yes 
SugarCRM No 
Twilio Yes 
Vtiger CRM No 
WhatsApp Yes 
Zapier No 
Zendesk No 
Zoho CRM No 
n8n No 

Pricing Details

$30 AUD/extension/month ex GST
Plans start from A$30 per extension per month ex GST. Full pricing on our website.
Free Trial No 
Free Version No 

Pricing Details

$30/user/month
Monthly billing is $30 per user per month; annual billing is $24 per user per month. A 10-user minimum applies. Additional usage charges may apply to calling and messaging.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Bluehub Unified Communications

Founded

2021

Country

Australia

Website

bluehubcloud.com.au

Vendor Details

Company Name

Fastcall

Founded

2007

Country

United States

Website

fastcall.com

Product Features

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Product Features

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

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