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ease
features
design
support

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Description

Discover everything instantly and enhance your knowledge acquisition speed: BlueSpice serves as the enterprise edition of the renowned MediaWiki software, which powers Wikipedia. Utilizing BlueSpice is straightforward and aligns perfectly with the high standards required by users. It allows for the integration of user-friendly extensions that simplify the administration process. Additionally, it features an attractive design! The free version, BlueSpice free, offers an excellent entry-level solution for organizations, delivering significant value to both wiki administrators and users. In contrast, BlueSpice pro represents a crucial solution for businesses, offering extensive functionalities along with a growing array of extensions, as well as long-term support, updates, and patches. Our organization was established with the goal of adapting Wikipedia's technology and principles for corporate use. Since our inception in 2007, we have been continuously enhancing the BlueSpice knowledge management platform, which is built on the open-source foundation of MediaWiki, ensuring it meets the evolving needs of our clients. This commitment to innovation guarantees that our users always have access to the latest advancements in knowledge management.

Description

ComAround Knowledge is a KCS-v5 certified knowledge management and self service software that captures and structures knowledge and then shares it throughout the support flow. ComAround Knowledge, a trusted knowledge management specialist and self-service software developer, transforms the way organizations provide support to increase productivity, reduce costs, improve customer satisfaction and increase revenue streams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Kindly
MediaWiki
Salesforce Agentforce Service
ServiceNow
Zendesk

Integrations

Kindly
MediaWiki
Salesforce Agentforce Service
ServiceNow
Zendesk

Pricing Details

$215 per month
Free Trial
Free Version

Pricing Details

$30.00/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BlueSpice

Founded

2007

Country

Germany

Website

bluespice.com

Vendor Details

Company Name

ComAround

Founded

1999

Country

Sweden

Website

www.comaround.com

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Alternatives

Alternatives

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