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Description
BlueRockTEL is a cloud-based BSS platform designed for MSPs, telecom operators, and cloud operators that need integrated tools for growth and daily operations. The platform combines CRM and prospection, telecom project management, rating and billing, debt recovery, helpdesk, and customer satisfaction in one system. BlueRockTEL’s telecom billing software processes CDRs, applies pricing plans, generates invoices, runs monthly billing campaigns, and collects payments through SEPA direct debit. Its CRM module helps teams convert prospects into customers, while project management supports complex telecom installations and deployment tracking. The debt recovery module automates receivables workflows to reduce payment delays, and the helpdesk keeps customer support organized. Customer satisfaction tools help operators understand customer sentiment before churn becomes a problem. BlueRockTEL also supports copier billing, cloud billing, leasing workflows, third-party payer management, support ticket automation, API documentation, and customer portal access. By combining billing automation, customer lifecycle management, support, receivables, deployments, and satisfaction tracking, BlueRockTEL helps telecom and cloud operators run with more visibility and peace of mind.
Description
You can now devote more time to expanding your business while minimizing the time spent on dull manual CDR billing tasks. A wide array of telecom reporting, invoicing, and management solutions is designed to enhance your efficiency and increase your profit margins. Customers of WebCDR Billing enjoy full access to all billing software features, which are available around the clock at no additional cost. You also benefit from complimentary technical support, and we can typically establish your account in 24 hours or less. With a multitude of telecom reporting, invoicing, and management tools at your disposal, you will be able to effectively monitor critical network performance metrics, such as quality of service (QoS), profit margins, and network alerts. Choose from 28 different widgets presented in over a dozen screen layouts, including a dedicated design optimized for iPad users, ensuring that you have everything you need at your fingertips. This comprehensive suite of tools not only streamlines your billing processes but also empowers you to make informed decisions that drive growth.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
unTill
Pricing Details
E98/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BlueRockTEL
Founded
2017
Country
Ireland
Website
bluerocktel.com
Vendor Details
Company Name
WebCDR
Website
www.webcdr.com
Product Features
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP