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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Blue Yonder Order Management & Commerce provides a dynamic, integrated approach to business planning and operations, enhanced by AI and machine learning for inventory visibility and orchestration. Retailers benefit from immediate access to real-time data and intelligent insights, enabling them to swiftly adjust their inventory, pricing, workforce, and store operations in response to fluctuating demand. Moreover, this solution establishes a unified source of truth regarding inventory availability and fulfillment options. With Blue Yonder, companies can transition from a reactive stance to a proactive approach in real-time decision-making. This innovative platform not only merges transactional systems with supply chain planning and fulfillment but also marks a significant advancement in personalized fulfillment services. By integrating inventory sources in real-time, Blue Yonder Order Management & Commerce ensures that businesses have a comprehensive view of their operations, fostering efficiency and responsiveness in modern commerce. Ultimately, this solution empowers retailers to thrive in an ever-changing market landscape.

Description

Yonder serves as a comprehensive guest engagement solution tailored for tour and activity providers. By integrating AI-driven voice and chat assistants with tools for review management and guest interaction, it empowers businesses to efficiently address inquiries, facilitate booking discussions, and maintain ongoing communication with customers. Operators can set up automated replies for frequently asked questions, direct guest requests appropriately, and deliver assistance across various digital platforms. Additionally, Yonder gathers and oversees customer reviews, aids in crafting responses to them, and provides teams with insights to gauge guest feedback effectively. The platform seamlessly integrates with reservation systems and communication services specific to tour operators, and is accessible via web, iOS, and Android applications. Catering to a wide range of tourism enterprises, from small operators to larger, multi-location teams, Yonder is designed to help manage guest inquiries and feedback both prior to and following a tour or activity, ensuring a cohesive experience for all customers involved. This makes it an invaluable asset for enhancing overall guest satisfaction and operational efficiency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Blue Yonder Platform Yes 
Checkfront No 
Facebook Messenger No 
FareHarbor No 
FortnaWES Yes 
IBIS No 
Instagram No 
Peek Pro No 
Rayven Yes 
Rezdy No 
The Flybook No 
TradeStone Yes 
Ventrata No 
WaveRez No 
WhatsApp No 
Xola No 
Zapier No 
Zaui No 

Integrations

Blue Yonder Platform No 
Checkfront Yes 
Facebook Messenger Yes 
FareHarbor Yes 
FortnaWES No 
IBIS Yes 
Instagram Yes 
Peek Pro Yes 
Rayven No 
Rezdy Yes 
The Flybook Yes 
TradeStone No 
Ventrata Yes 
WaveRez Yes 
WhatsApp Yes 
Xola Yes 
Zapier Yes 
Zaui Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$75/month
Reviews Essentials is $75/month for up to 100 review requests per month. Higher monthly tiers are $125 for up to 500 requests, $165 for up to 1,000, and $215 for up to 2,000; enterprise pricing is custom. Discounted annual billing is available. The listed starting plan is not priced per user.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Blue Yonder

Founded

1985

Country

United States

Website

blueyonder.com/solutions/order-management-and-commerce

Vendor Details

Company Name

TOMIS Holdings

Founded

2017

Country

United States

Website

www.yonderhq.com

Product Features

Pricing Optimization

Channel Analysis No 
Competing Product Analysis No 
Forecasting No 
Market Analysis No 
Multi-Store Management No 
Price List Management No 
Price Optimization Automation No 
Pricing Analytics No 
Profitability Analysis No 
Scenario Planning No 

Retail Execution

AI / Image Recognition No 
Collaboration Tools Yes 
Data Collection Yes 
Inspection No 
Pricing / Placement Optimization No 
Product Education Yes 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management Yes 

Space Management

Change Management No 
Design Management No 
Floor Plans & Maps No 
For Offices No 
For Retail No 
Occupancy Management No 
Planogramming No 
Shelf Planning No 
Space Reservation No 
Usage Tracking / Analytics No 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

Product Features

Alternatives

Alternatives

No Alternatives