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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Experience cutting-edge telecommunications software combined with a robust communication network designed to enhance your business capabilities. Our hosted solutions are engineered to elevate both your outbound and inbound calling operations while simultaneously cutting down costs. We offer enterprise-grade SIP Trunking at competitive wholesale prices, ensuring unlimited capacity for high-quality, high-volume outbound VoIP services. By implementing our system, you can lower your office telephony expenses and enhance functionality through features like unique call routing, call recording, and comprehensive reporting. Our specially designed network is equipped to manage incredibly high call volumes while maintaining outstanding call quality and unwavering reliability. If you need to reach more clients, Blue Telecoms provides advanced features such as industry-leading answer machine detection, outbound number rotation, and lead recycling strategies. We utilize only tier 1 VoIP carriers and infrastructure, guaranteeing superior service and reliability. Additionally, our multiple carrier partnerships ensure that your critical projects remain uninterrupted, no matter the circumstances. With Blue Telecoms, you can take your communication capabilities to new heights.

Description

PhingooCRM is a cutting-edge cloud-based platform for managing customer relationships, specifically tailored for contemporary call and contact centers, and it provides a user-friendly interface alongside AI-optimized features to enhance productivity and efficiency in demanding settings. This platform centralizes the management of contact lists, oversees campaign activities, and streamlines helpdesk operations while enabling dynamic script modifications, intelligent list filtering—including blacklist and redlist controls—and incorporates VoIP capabilities with features like predictive dialing and preview modes. It offers real-time dashboards, campaign tracking, and in-depth reporting along with analytics that reveal valuable insights into customer behavior and sales patterns. PhingooCRM accommodates various user roles, including agents, supervisors, and administrators, equipping them with customized dashboards and specialized tools. By seamlessly integrating CRM functions with VoIP technology, it ensures high-quality telephony through direct SIP trunks, automatic call recordings, shared calendars, and visibility into contact histories, all while maintaining secure data management with reliable backups. Moreover, the platform continuously evolves to meet the changing needs of call centers, ensuring that users remain equipped with the latest tools to enhance their operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€29.90 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Blue Telecoms

Country

United States

Website

bluetelecoms.com

Vendor Details

Company Name

PhingooCRM

Founded

2005

Country

France

Website

phingoocrm.com

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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