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Average Ratings 0 Ratings

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Description

Blackbaud CRM™ offers a robust solution for customer relationship management tailored specifically for large to enterprise-level nonprofit organizations. By merging unparalleled expertise in the nonprofit sector with top-tier fundraising and CRM software, Blackbaud CRM delivers integrated analytics, multichannel marketing, and data mining services that enable large nonprofits to foster stronger and more effective relationships. This comprehensive software solution not only leverages Blackbaud's extensive fundraising knowledge but also empowers nonprofits to enhance their fundraising initiatives. Navigate complex communication and fundraising challenges with a cohesive strategy that incorporates online giving, peer-to-peer fundraising, multichannel marketing, database segmentation, and effective web design. With Blackbaud CRM’s built-in prospect research tool, ResearchPoint™, organizations can eliminate uncertainty by accessing crucial insights regarding wealth capacity and philanthropic giving patterns, ensuring informed decision-making for future fundraising endeavors. Ultimately, Blackbaud CRM equips nonprofits with the necessary tools to thrive in an ever-evolving landscape.

Description

Blackbaud Luminate Online offers a comprehensive suite of tools designed to help you attract more supporters, launch successful online fundraising initiatives, and cultivate lasting connections with donors. Every implementation of Luminate Online comes with strategic services that not only facilitate your initial setup but also equip your organization for long-term achievement. Our expert consultants assist you in developing a fundraising or engagement initiative tailored to your needs, utilizing our extensive collection of proven templates, and they provide three months of marketing tactics to ensure your campaign's successful launch. Additionally, with robust peer-to-peer fundraising features and seamless CRM integrations, you can foster a holistic engagement experience for both your supporters and your organization. You can oversee effective email marketing campaigns at every stage—from conception and testing to targeted deployment and subsequent follow-ups—ensuring a cohesive communication strategy. Ultimately, Luminate Online empowers nonprofits to enhance their outreach and impact in meaningful ways.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Fundraise Up Yes 
New/Mode Yes 
360MatchPro Yes 
AlmaShines Yes 
Beam AI Yes 
Chief Yes 
ClickBid Yes 
Constant Contact Yes 
DATABASICS Time & Expense Yes 
DonorBridge Yes 
Event.Gives Yes 
Flint Yes 
Givergy Yes 
Givzey Yes 
Momentum Yes 
Motileo Yes 
PEX Yes 
Rosterfy Yes 
SETWorks Yes 
StarfishETL Yes 

Integrations

Fundraise Up Yes 
New/Mode Yes 
360MatchPro No 
AlmaShines No 
Beam AI No 
Chief No 
ClickBid No 
Constant Contact No 
DATABASICS Time & Expense No 
DonorBridge No 
Event.Gives No 
Flint No 
Givergy No 
Givzey No 
Momentum No 
Motileo No 
PEX No 
Rosterfy No 
SETWorks No 
StarfishETL No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Blackbaud

Founded

1999

Country

United States

Website

www.blackbaud.com/products/blackbaud-crm

Vendor Details

Company Name

Blackbaud

Founded

1981

Country

United States

Website

www.blackbaud.com/products/blackbaud-luminate-online

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Donation Management

Campaign Management No 
Donation Tracking No 
Donor Database No 
Event Management No 
Gift Management No 
Grant Management No 
In-Kind Donations No 
Matching Donations No 
Mobile Donations No 
Online Donations No 
Pledge Management No 
Receipts / Statements No 
Recurring Donations No 
Volunteer Management No 

Fundraising

Alumni Management No 
Auction Management No 
CRM No 
Campaign Management No 
Contribution Tracking No 
Donor Management No 
Event Management No 
Gift Matching Management No 
Grant Management No 
Membership Management No 
Mobile Giving No 
Payment Processing No 
Pledge Management No 
Prospect Management No 
Raffles / Lotteries No 
Recurring Giving No 
Volunteer Management No 

Grant Management

Compliance Management No 
Contract Management No 
Grant Application Management No 
Grant Award Tracking No 
Grant Opportunity Search No 
Self-Registration No 

Nonprofit

Accounting No 
Committee Management No 
Donor Management No 
Dues Management No 
Event Management No 
Fundraising Management No 
Member Database No 
Membership Management No 
Social Media Management No 
Volunteer Management No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys Yes 
Drip Campaigns No 
Dynamic Content Yes 
Event Triggered Email No 
Image Library No 
Landing Pages/Web Forms Yes 
Mailing List Management No 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management No 
Template Management No 
WYSIWYG Email Editor No 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform Yes 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence Yes 
Search Marketing No 
Segmentation Yes 
Social Marketing No 
Website Visitor Tracking No 

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