Blackbaud CRM Description

Blackbaud CRM™, provides comprehensive customer service management for large and enterprise-level nonprofits. Blackbaud CRM is a combination of unmatched nonprofit expertise, industry-leading customer relationship management software tools, integrated marketing and data mining services. This helps large nonprofits to build stronger and more productive relationships. Blackbaud CRM combines Blackbaud’s unmatched fundraising expertise with a complete CRM software solution for nonprofits to help you grow your fundraising programs. You can overcome your most difficult communication and fundraising strategies with an integrated approach to online and peer-to-peer fundraising. Multichannel marketing, database segmentation, web design, and multichannel marketing are all possible. Blackbaud CRM's native prospect search solution, ResearchPoint™, helps you uncover key insights like wealth capacity and philanthropic gift trends.

Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
Blackbaud
Year Founded:
1999
Headquarters:
United States
Website:
www.blackbaud.com/products/blackbaud-crm

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
Online

Blackbaud CRM Features and Options

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Blackbaud CRM Lists

Blackbaud CRM User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Assistant Director
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Customization

    Date: Nov 20 2022

    Summary: Overall easy to use and great flexibility for your data and keeps a lot of information at everyone's fingertips.

    Positive: Great ability to customize what data is saved and how it's organized as well as how to search and sort data. It integrates nicely with multiple other softwares and lets each user work how they want to without making universal changes.

    Negative: Takes a lot of time to set up everything and needs routine maintenance.

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