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Description
A CRM serves as a central hub for all your customer information, tailored to fit your operational needs, making data capture straightforward. It enables you to reach out to clients with pertinent details at the most opportune moments consistently. By offering a comprehensive view of customer data, you can provide outstanding support to your clients. You can establish your objectives, set precise targets, and monitor your advancement within one user-friendly CRM platform. While our primary system meets most business needs, we customize the CRM to align with your specific requirements, including the development of bespoke modules essential for your operations. Our CRM seamlessly manages the entire sales process, from leads and opportunities to quotes, orders, and invoices. You can also run campaigns and communicate with customers via email and text, ensuring your team has complete access to all customer information for better-informed marketing decisions. Additionally, you can oversee your products and services, initiate purchase orders, and notify inventory managers when stock levels are low. Furthermore, our CRM offers an effective way to monitor services and facilitate after-sales support, ensuring customer satisfaction long after the sale is complete. Ultimately, this comprehensive approach allows you to cultivate stronger relationships with your clients while optimizing your business processes.
Description
Softland CRM (Customer Relationship Management) empowers the commercial departments of businesses to enhance their prospecting, monitoring, and sales closing processes through a streamlined, user-friendly solution. It offers a comprehensive 360° view of clients, showcasing interactions, sales workflows, accounts receivable, contacts, documents, and other pertinent information all on a single platform. Users can design and oversee essential processes, including order management, opportunity tracking, contact outreach, and marketing initiatives, significantly increasing productivity. The software seamlessly integrates with our ERP system, enabling synchronization of customer lists, product inventories, orders, sales statistics, and collections. With real-time activity tracking, you can accurately assess your team's performance against sales objectives. Access your CRM anytime, anywhere, via a web browser, allowing for flexibility in how you work. Furthermore, the intuitive interface ensures that even those new to CRM can quickly adapt and maximize its features.
API Access
Has API
API Access
Has API
Integrations
Google Workspace
Pricing Details
$35 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Open by Nature
Country
United Kingdom
Website
www.blackicecrm.com
Vendor Details
Company Name
Softland
Country
Colombia
Website
softland.com.co/softland-crm/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management