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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Biznmotion offers a comprehensive managed AI receptionist solution tailored for appointment-driven local enterprises. This intelligent voice assistant operates 24/7 to handle incoming calls, collect essential information from callers, assess their needs, schedule appointments, or take messages, and delivers lead summaries via text. Additionally, the service has the capability to respond to missed calls via text, engage in website chat inquiries, arrange bookings with reminders, and solicit post-service reviews. Each system is customized to align with the business's operating hours, geographic service area, specific offerings, and escalation protocols, while also providing ongoing monitoring and adjustments based on call evaluations. Customers have access to call transcripts and website chat logs through a user-friendly dashboard, and callers can be directed to a human representative based on established business criteria. The subscription plans are billed monthly, with the Everything + Voice package including voice answering services along with 500 voice minutes each month. This ensures that businesses can maintain excellent customer service while effectively managing their appointment scheduling needs.

Description

SimpleVoIP offers an innovative AI-driven phone answering service tailored for small businesses. Rather than spending $22–27 per hour on a call-center representative, you can have five dedicated AI agents available 24/7 for just $99 a month, without any setup fees and with a complimentary 30-day trial to get started. The AI is capable of managing incoming calls in fluent, unaccented English and Spanish, as well as in 20 additional languages, engaging with callers in a natural manner. It quickly assimilates information about your business from your website and manuals, successfully addressing 50–90% of inquiries immediately. If a call presents a question it cannot answer, it seamlessly connects the caller to a human agent, eliminating hold music for straightforward queries and optimizing agent time. What sets this service apart is its capacity to learn continuously. When a call is redirected to a human agent, the system analyzes how your top employees tackle complex questions, focusing on aspects such as tone, reasoning, and de-escalation techniques, and subsequently incorporates this knowledge into its database, enhancing its performance over time. Additionally, you receive a printed transcript of each call for your records. Setting up the service is straightforward: simply utilize the US phone number provided or redirect your existing phone number to get started. With this efficient solution, small businesses can enhance their customer service without breaking the bank.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

Apple Calendar Yes 
Google Calendar Yes 
Microsoft Outlook Yes 

Integrations

Apple Calendar No 
Google Calendar No 
Microsoft Outlook No 

Pricing Details

$597/month
Everything + Voice costs $597 per month and includes 500 voice minutes monthly. The plan is month-to-month, with no setup fee or contract, and can be canceled at any time. After the included minutes, calls are still answered and messages are taken, with no extra-minute charges.
Free Trial No 
Free Version No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Biznmotion LLC

Founded

2022

Country

United States

Website

biznmotion.com

Vendor Details

Company Name

Novatrope, Inc.

Founded

1986

Country

United States

Website

simplevoip.dev

Product Features

Product Features

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